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Extended Stay America - Chicago - Elgin - West Dundee
- Hotels
- West Dundee, IL
About this business
Stay at Extended Stay America - Chicago - Elgin - West Dundee, an extended-stay hotel in West Dundee, Illinois. We sit near some of Illinois' top destinations including Elgin Symphony Orchestra, Grand Victoria Casino, and Sears Centre Arena.Stay at Extended Stay America - Chicago - Elgin - West Dundee, an extended-stay hotel in West Dundee, Illinois. We sit near some of Illinois' top destinations including Elgin Symphony Orchestra, Grand Victoria Casino, and Sears Centre Arena.
Location details
2185 Marriott Drive, West Dundee, IL, 60118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The only thing I don’t like is that they never have enough laundry or somebody for housekeeping which is annoying but other then that it’s ok .
Business response:
Tamesha, thank you for choosing us and for rating your experience. We regret that we missed opportunities to provide you with a perfect stay. We hope you will give us another chance to prove that we are committed to providing an exceptional visit to each of our guests. Sincerely, Hotel Management
Decent We were there for 4 nights and we had a queen studio suite. The room is a little outdated but clean and the bed was very comfortable. There is an area by the lobby where a lot of people hang out during the evening which can get kind if loud so I did feel sorry for people in building A. So, if you stay, ask for building B or C.
Business response:
Noelle, we appreciate you for reviewing your stay. It was a delight to read you liked your clean suite and that you had a good nights' sleep in your cozy bed. We invite you to revisit Extended Stay America when you are in our city. Sincerely, Hotel Management
Great place to stay It was a quiet hotel, service was excellent. They should start getting king size beds for the rooms
Room was clean, bed was hard, sofa bed cushion was torn. AC unit was musty smelling. Very noisy and trash all over the place outside.
Business response:
Thank you for selecting to stay with us. We are truly sorry you were unable to experience a good nights' sleep in the bed and the pull-out couch. We also regret the inconvenience you had due to the noise issue. We wish we had an opportunity to address this and make your experience a relaxing one. Your rating is appreciated, and we hope to provide you with a better visit in the future. Sincerely, Hotel Management
Nice hotel Clean, easy check in. No bugs. Would recommend staying.
Business response:
Alvin, thank you for making Extended Stay America a part of your travel plans. It was a pleasure to know your immaculate suite helped you have a relaxing stay and that you liked your seamless check-in experience. Thank you again for your gracious rating, and we look forward to serving you again. Sincerely, Hotel Management
Tv did not work evem sfter reportingd failure to finction. Staaff did mot inform that all kitchen mate r ials WERE in the office and we needed to ask for them.
Business response:
Thank you for being our guest. We are sorry that our staff was not as responsive as they should have been in working to address your specific concerns. It is always our goal to follow up and resolve everything to your total satisfaction. Your comments show that we have room for improvement, and we assure you we will be more diligent going forward. We hope you will allow us to make it up to you on a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Elgin - West Dundee
How is Extended Stay America - Chicago - Elgin - West Dundee rated?
Extended Stay America - Chicago - Elgin - West Dundee has a 4.4 star rating with 376 reviews.
When is Extended Stay America - Chicago - Elgin - West Dundee open?
Extended Stay America - Chicago - Elgin - West Dundee is open now. It will close tomorrow at 12:00 a.m.