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Extended Stay America - Chicago - Elgin - West Dundee
- Hotels
- West Dundee, IL
About this business
Stay at Extended Stay America - Chicago - Elgin - West Dundee, an extended-stay hotel in West Dundee, Illinois. We sit near some of Illinois' top destinations including Elgin Symphony Orchestra, Grand Victoria Casino, and Sears Centre Arena.Stay at Extended Stay America - Chicago - Elgin - West Dundee, an extended-stay hotel in West Dundee, Illinois. We sit near some of Illinois' top destinations including Elgin Symphony Orchestra, Grand Victoria Casino, and Sears Centre Arena.
Location details
2185 Marriott Drive, West Dundee, IL, 60118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good location and room but walls are a bit thin. No breakfast but understand why
Business response:
Thank you for your positive comments and I am pleased that you had a good stay overall. However, I apologize for the inconveniences that you experienced during your stay. Please don't hesitate to call me to share more information. Thank you and look forward to seeing you soon.
Business response:
Thank you for taking the time to complete your review and offer your feedback about your stay. I am deeply regretful that we failed to meet your expectations and that you did not receive the level of excellent service that we strive to provide for all our guests. We will certainly take this opportunity to coach our team on these areas to prevent these issues from occurring going forward. We do hope that you allow us the opportunity to welcome you again and to prove that this was an exception from our normal offerings. Thank ... read more
It was great surprised that there was a full kitchen in room...at first they gave me a dirrty room hich they corrected immediately and staff was kind..gteat place to get some rest and relax on trip or watever
Business response:
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
Nice mini townhomes Only knock was the dishwasher was still dirty so I didn’t get to use any dishes. Otherwise It’s the best to stay if you have pets. It’s like an apartment not a hotel room
Business response:
Mr. Floyd - Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
Overall good, no decaf I understand hotels do not have breakfast available due to COVID, but I would have given them 5-star reviews if the office had decaf coffee. I tried their in-room coffee but it was very bad. I resorted to walking to the nearest gas station in 20 degree wind chill for a good cup of decaf.
Business response:
Mr. John - Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
The lady susan at the reception desk was awesome. She went above and beyond.
Business response:
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
Business response:
Dear Ruth - Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
But apart from that very humble people It was good the only thing in my room at 4 am the bed headboard fell down
Business response:
Dear Rosa - Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
Frequently asked questions about Extended Stay America - Chicago - Elgin - West Dundee
How is Extended Stay America - Chicago - Elgin - West Dundee rated?
Extended Stay America - Chicago - Elgin - West Dundee has a 4.4 star rating with 376 reviews.
When is Extended Stay America - Chicago - Elgin - West Dundee open?
Extended Stay America - Chicago - Elgin - West Dundee is open now. It will close tomorrow at 12:00 a.m.