Extended Stay America - Chicago - Elgin - West Dundee

Thurston 

on Expedia

3 years ago

I like the property... It is very clean and the room was nice as well. I do have a complaint about the staff though. I came to the property early because of my schedule. This was my second visit. I requested an early check-in the staff stated there were no room available and I'd have to wait till 1pm. This was at 8am. I had no choice but to wait. Miraculously a room became available at 9am. No one checked out prior to this announcement. I truly believe there were room available, but the staff didn't want to allow me in early... read more

Lisa 

on Expedia

3 years ago

Musty but clean & pet friendly The place was clean but the hairdryer had been blown out. The Suite was a bit musty smelling when we first arrived- maybe not used in awhile? 

Shelly 

on Expedia

3 years ago

Terrific overnight stay reasonably priced for a room with a kitchenette. Very friendly and helpful staff 

Lisa 

on Expedia

3 years ago

Ok Lots of people appear to be living here. Lots of children playing and riding bikes around the parking lot. 

Kathy 

on Expedia

4 years ago

Motorcycle Trip It is an extended stay so not your typical hotel but the staff and everyone was really nice and the place was clean 

Chris 

on Expedia

4 years ago

We stayed at this property a few years ago & had no complaints, however it has gone down a lot. The smell hits you as soon as we entered the building. The carpet in the halls & stairwells is filthy. The suite itself was ok. Pretty clean but not great. I actually bought some cleaner & rags and went over the kitchen, walls and the table. The appliances looked like they used a dirty rag to wipe them down, you could see every swipe. I don't know if it is because of new management or what but we will not be back.