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Extended Stay America - Chicago - Elgin - West Dundee
- Hotels
- West Dundee, IL
About this business
Stay at Extended Stay America - Chicago - Elgin - West Dundee, an extended-stay hotel in West Dundee, Illinois. We sit near some of Illinois' top destinations including Elgin Symphony Orchestra, Grand Victoria Casino, and Sears Centre Arena.Stay at Extended Stay America - Chicago - Elgin - West Dundee, an extended-stay hotel in West Dundee, Illinois. We sit near some of Illinois' top destinations including Elgin Symphony Orchestra, Grand Victoria Casino, and Sears Centre Arena.
Location details
2185 Marriott Drive, West Dundee, IL, 60118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ask questions about deposit This was a last minute trip to see our favourite band Styx. All of the hotels were booked. I found this one at a good rate 20 minutes from the show. We've never stayed at sn extended stay befor. The room was clean but had a slight smoky smell. I was suprised to find no coffee pot in the room. I guess with this type of motel they don't put one in the room. It had a full kitchenette for the long term guest. We had to give them a 100.00 deposit. I found out that that wont be refunded for 5 to 10 busi... read more
Business response:
Douglas, thank you for your review. We are happy to know you had an overall pleasant stay with us and found our location ideal for your needs. Kindly note, to ensure the cleanliness of kitchenware, they are kept at the front desk and are delivered to your suite upon request. Also, any incidental hold remaining will be refunded back to your account, and this can take your bank a few business days to process. On behalf of everyone here, we look forward to welcoming you back soon for an even better experience. Sincerely, Hotel ... read more
Great stay as usual The room was great. The only bad thing is that my room smelled like cigarettes and there was no body wash in the provided body wash bottle in the shower. I brought my own so it’s no big deal. Other than that, great stay as usual. 🙂
good
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your positive rating and are glad to know you had a pleasant stay with us. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
I didn't mind having a room on the first floor but what i didn't like was having the handicapped shower. I'm not a fan of a wet bathroom floor for remainder of the night after a shower.
Will stay again Service was excellent. Staff is always friendly. Always quiet inside and outside. Only downside is I wish they would have king size beds. Overall stay was excellent. Room size excellent
Business response:
Tiffany, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
No free breakfast One reason we chose this hotel over another, similar one was because it said it came with free breakfast. Guess what, no free breakfast. Getting ready for bed, we undid the sofa bed and there were no sheets to be found so we had to go back up front for sheets and a comforter. While up there, I asked about the tv not working. The man at the front desk told me to hit ok and channel up. I had done that numerous times. He said turn it off and back on and try again. I told him I had done that and it still didn't... read more
Business response:
Thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Check-in was a breeze and the young guy that was there over the weekend was GREAT! The property was well maintained and I liked how it was a family vibe in their community. There were plenty of options only a short distance away for dining.The room (apt) was clean and the beds were comfortable. The furniture was a bit outdated, I could hear people coming and going because of where we were placed (next to the stairs) and also people outside (because we were in the front of the building). Didn't care for the older lady that ch... read more
Frequently asked questions about Extended Stay America - Chicago - Elgin - West Dundee
How is Extended Stay America - Chicago - Elgin - West Dundee rated?
Extended Stay America - Chicago - Elgin - West Dundee has a 4.4 star rating with 376 reviews.
When is Extended Stay America - Chicago - Elgin - West Dundee open?
Extended Stay America - Chicago - Elgin - West Dundee is open now. It will close tomorrow at 12:00 a.m.