Extended Stay America - Chicago - Elgin - West Dundee's cover image
Claimed

This profile has been claimed by the business owner or representative.

Extended Stay America - Chicago - Elgin - West Dundee

4.4
  • Hotels
  • West Dundee, IL

About this business

HospitalityHotels

Stay at Extended Stay America - Chicago - Elgin - West Dundee, an extended-stay hotel in West Dundee, Illinois. We sit near some of Illinois' top destinations including Elgin Symphony Orchestra, Grand Victoria Casino, and Sears Centre Arena.Stay at Extended Stay America - Chicago - Elgin - West Dundee, an extended-stay hotel in West Dundee, Illinois. We sit near some of Illinois' top destinations including Elgin Symphony Orchestra, Grand Victoria Casino, and Sears Centre Arena. 

Location details

2185 Marriott Drive, West Dundee, IL, 60118, United States

Get directions
WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.4420 reviews
Select a rating
Virginia's profile image
Virginia 
4 years ago

It was really nice and quiet. Got some relax time in..Would stay again..Would recommend it to people traveling in the area 

Business response:

It is nice to hear that you had a relaxing time. Hope to see you again real soon. 

Anonymous's profile image
Anonymous 
4 years ago

Business response:

Thank you for your review. 

Sandy's profile image
4 years ago

Bathroom was out of shampoo, conditioner, and liquid soap for the shower. Rug needed to be vacuumed. 

Business response:

We appreciate your honesty. We strive to improve everyday. Thank you for choosing our hotel and look forward to seeing you again. 

Elena's profile image
4 years ago

Business response:

Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. :) 

Thomas's profile image
Thomas 
4 years ago

Good location and room but walls are a bit thin. No breakfast but understand why 

Business response:

Thank you for your positive comments and I am pleased that you had a good stay overall. However, I apologize for the inconveniences that you experienced during your stay. Please don't hesitate to call me to share more information. Thank you and look forward to seeing you soon. 

Anonymous's profile image
Anonymous 
4 years ago

Business response:

Thank you for taking the time to complete your review and offer your feedback about your stay. I am deeply regretful that we failed to meet your expectations and that you did not receive the level of excellent service that we strive to provide for all our guests. We will certainly take this opportunity to coach our team on these areas to prevent these issues from occurring going forward. We do hope that you allow us the opportunity to welcome you again and to prove that this was an exception from our normal offerings. Thank ... read more

Anonymous's profile image
Anonymous 
4 years ago

It was great surprised that there was a full kitchen in room...at first they gave me a dirrty room hich they corrected immediately and staff was kind..gteat place to get some rest and relax on trip or watever 

Business response:

Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. 

FLOYD's profile image
4 years ago

Nice mini townhomes Only knock was the dishwasher was still dirty so I didn’t get to use any dishes. Otherwise It’s the best to stay if you have pets. It’s like an apartment not a hotel room 

Business response:

Mr. Floyd - Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. 

John's profile image
4 years ago

Overall good, no decaf I understand hotels do not have breakfast available due to COVID, but I would have given them 5-star reviews if the office had decaf coffee. I tried their in-room coffee but it was very bad. I resorted to walking to the nearest gas station in 20 degree wind chill for a good cup of decaf. 

Business response:

Mr. John - Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. 

Frequently asked questions about Extended Stay America - Chicago - Elgin - West Dundee

How is Extended Stay America - Chicago - Elgin - West Dundee rated?

Extended Stay America - Chicago - Elgin - West Dundee has a 4.4 star rating with 420 reviews. 

When is Extended Stay America - Chicago - Elgin - West Dundee open?

Extended Stay America - Chicago - Elgin - West Dundee is open now. It will close tomorrow at 12:00 a.m.