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Extended Stay America - Chicago - Elgin - West Dundee
- Hotels
- West Dundee, IL
About this business
Location details
2185 Marriott Drive, West Dundee, IL, 60118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice front desk guy. Sorry I forgot his name. Quiet. Minor repairs look shoddy. I’d stay again.
Business response:
Dear Jean, it was our pleasure having you as our guest at Extended Stay America, and thank you for sharing your review with other travelers. Although it's great to read you enjoyed your stay, we have noted your comment about our facilities. We appreciate your positive feedback and look forward to sharing your compliments with our team. Please visit us again the next time you are in the area.Sincerely,Hotel Management
In overall good 👍 Everything good. Need to fix a few little details and just a old lady kind of mean on front desk. Other than that everything cool 😎
Staff was very nice and helped me put a lot.
I only stayed 1 night but everything was clean to my liking. The staff was friendly at check-in and check-out.
Business response:
Dear Mayra, thank you for being our guest. We are very disappointed that we did not meet your expectations during your visit. Our team strives to ensure each guest has a pleasant stay, so we apologize that this was not your experience. Further, we will discuss these issues at our team meetings and will focus on ways to improve in these areas so our guests have an enjoyable experience when staying at our hotel. We appreciate you sharing these details and are very grateful for your patience.Thank you again, and we look forward... read more
Loved it, will stay again. The only thing is they don’t provide pans to cook.. only the basic like plates, cups, forks, spoons and knives. Oh and no breakfast :(
Business response:
Dear Maria, we appreciate your review and thank you for your feedback. We certainly apologize for any miscommunication regarding our dishware policy. Our front desk team makes every effort to communicate details on our amenities during check-in, and it appears as if we failed to share information on the availability of our dishes. To ensure cleanliness for every guest, we keep the dishware at our front desk, and our team is happy to deliver them to the guest's suite. We have shared your comments with our team for improvement... read more
Frequently asked questions about Extended Stay America - Chicago - Elgin - West Dundee
How is Extended Stay America - Chicago - Elgin - West Dundee rated?
Extended Stay America - Chicago - Elgin - West Dundee has a 3 star rating with 997 reviews.
When is Extended Stay America - Chicago - Elgin - West Dundee open?
Extended Stay America - Chicago - Elgin - West Dundee is open now. It will close tomorrow at 12:00 a.m.