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Extended Stay America - Chicago - Elmhurst - O'Hare
- Hotels
- Elmhurst, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
550 W. Grand Ave., Elmhurst, IL, 60126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good Price Id stay here again. Convenient close to Ohare many other things
Business response:
Dear Guest, Thank you for sharing your feedback! We are glad you found great value in our hotel and enjoyed our convenient location. We'd be more than happy to welcome you back whenever you're in the area again. Thanks for choosing Extended Stay America, and we look forward to your next visit!Sincerely,Hotel Management
The furniture and kitchenette needs updating, the front desk people need to be more friendly or at least amenable. The key cards do not work for the back door of the back of the building.
Business response:
Dear Virginia, Thank you for sharing your observations regarding our accommodations and service. We’re sorry to hear that certain aspects of your stay fell short of expectations. Your feedback regarding the condition of the room, the demeanor of our staff, and difficulties with building access have been taken seriously and passed along to the appropriate departments. We recognize the importance of a welcoming environment and functional amenities, and we’re actively working to address these areas. Your feedback is invaluable ... read more
Friendly staff. Very comfortable and clean.
its ok
Business response:
Dear Guest, Thank you for being our guest and reviewing our hotel. We are glad you had a good stay overall, but we are sorry if we missed any opportunities to make your stay perfect in all aspects. We hope to welcome you back in the future for a much better experience.Sincerely,Hotel Management
You get what you pay for Door on first room “ate” my card (3 week known issue according to maintenance person)… got put in another room (Pam the manager was AWESOME).. loud.. barking dogs at night in the hallway!!! Towel rack broke off the wall… uncomfortable bed
Business response:
Dear Guest, Thank you for being our guest and reviewing your experience. We sincerely apologize for the issues you encountered, particularly with the room access and overall comfort. While we’re glad Pam was able to assist you, we understand that maintenance concerns and disturbances like noise from other guests can impact your rest and overall impression. Your feedback helps us identify areas for improvement, and we will address these concerns to enhance guest satisfaction. We remain committed to providing a better experien... read more
Older Basic Hotel with some updates This is an older hotel that has some updates. Bathtub was updated but not sink. Newer carpeting. Older kitchen features. It is nice to have a full sized refrigerator. It is a 18 minute ride to the airport. Take Lyft. Getting there, we took a taxi as we were at the wrong terminal for Lyft and were tired. Twice the price of Lyft.
Business response:
Dear Guest, Thank you for sharing your experience with us! We are pleased you found a good balance of convenience and comfort during your stay, especially with the updated touches and the full-sized refrigerator. We appreciate your insights on transportation, as we always want our guests to make the most of their visit. We’re glad you chose Extended Stay America and hope to welcome you back next time you’re in town!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Elmhurst - O'Hare
How is Extended Stay America - Chicago - Elmhurst - O'Hare rated?
Extended Stay America - Chicago - Elmhurst - O'Hare has a 4.2 star rating with 1,293 reviews.
When is Extended Stay America - Chicago - Elmhurst - O'Hare open?
Extended Stay America - Chicago - Elmhurst - O'Hare is open now. It will close tomorrow at 12:00 a.m.