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Extended Stay America - Chicago - Elmhurst - O'Hare
- Hotels
- Elmhurst, IL
About this business
Location details
550 W. Grand Ave., Elmhurst, IL, 60126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The description says fully equipped suite but this has nothing. Not a single cup or pan or spoon. However the coffee was hot in the morning and the staff was accommodating.
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We appreciate your kind remarks regarding the team’s assistance and the morning offering. However, we sincerely regret that certain aspects of your accommodations did not meet expectations. Your comments have been noted and will be reviewed to ensure a more consistent and convenient experience for our guests. We value your input and apologize for any inconvenience caused. We hope to have the opportunity to welcome you back for a more enjoyable and seamless sta... read more
The facility is well suitable for long term accommodation as its name states.
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We are pleased to know the accommodations aligned well with your needs for a longer visit. We also regret if any aspect of your stay did not fully meet expectations, and we appreciate you bringing your experience to our attention. Your comments are valuable and will help guide ongoing improvements. We hope to have the opportunity to welcome you again and provide an even more comfortable and satisfying stay in the future. Sincerely, Hotel Management
Everything was good for 1 night emergency after ny flight was cancelled.
No drinks available no ice available
Business response:
Dear Guest, Thank you for taking the time to share your feedback following your recent stay. We appreciate you bringing your experience to our attention. We sincerely apologize for the inconvenience caused by the unavailability of certain amenities during your visit. This is not the level of experience we aim to provide, and your comments have been shared with our team for review. Guest feedback is valuable as we continue working to improve our services. We hope you will consider staying with us again in the future so we may... read more
Yes had a great time
Business response:
Dear Guest, It was a pleasure having you at Extended Stay America, and we thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and that our property and service met all your expectations! We look forward to sharing your positive feedback with our team. We hope you will revisit the next time you are in the area. Sincerely, Hotel Management
Overall an affordable, decent option for emergencies! We needed somewhere to stay while plumbing was fixed at home. Staff was accommodating and friendly during our stay. Room and most public areas were clean; lots of dog poop outside, watch where you step!
Frequently asked questions about Extended Stay America - Chicago - Elmhurst - O'Hare
How is Extended Stay America - Chicago - Elmhurst - O'Hare rated?
Extended Stay America - Chicago - Elmhurst - O'Hare has a 3.4 star rating with 2,217 reviews.
When is Extended Stay America - Chicago - Elmhurst - O'Hare open?
Extended Stay America - Chicago - Elmhurst - O'Hare is open now. It will close tomorrow at 12:00 a.m.