Extended Stay America - Chicago - Elmhurst - O'Hare's cover image
Claimed

This profile has been claimed by the business owner or representative.

Extended Stay America - Chicago - Elmhurst - O'Hare

4.2
  • Hotels
  • Elmhurst, IL

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

550 W. Grand Ave., Elmhurst, IL, 60126, United States

Get directions
WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.21,232 reviews
Select a rating
Deborah's profile image
Deborah 
5 years ago
Anonymous's profile image
Anonymous 
5 years ago

The room was clean , the staff were helpful. The location was close to everything I need to do. 

Business response:

It was a pleasure to have you as our guest at Extended Stay America. We are thrilled you appreciated not only our friendly team and convenient location, but also our spacious rooms. We hope you choose us on your next visit to the area as we would love the opportunity to serve you again Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago

Overall, this place needs to be updated. If you’re looking for a quick over night stay, this will do. Breakfast consists of muffins, granola bars, tea, & coffee 

Business response:

Thank you for choosing us for your recent stay. We are glad to read you had an overall pleasant visit. We will also share your valuable comments regarding the condition of our property with our Brand Leaders so that they can take the necessary steps to make our future guests experience a better one. We hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago

I was disappointed because I booked a room with a non-smoking king and ended up getting a double because a king wasn't available. I shouldn't have been charge for a king. Then the room had cigarette stench especially in the bathroom. I was too tired to argue after my birthday celebration. I just wanted to lsy down. 

Business response:

We are sorry there was a problem with your reservation and that the room you requested was unavailable. We know no amount of apologies will make up for the inconvenience, but we truly are sorry. Thank you for your feedback as it can help to improve our service.We also apologize for the cleanliness and maintenance issues you encountered in your room. Please be assured that we have discussed your feedback with our teams, and we’re working on our protocols to ensure that this does not happen again. We hope we will have the plea... read more

Anonymous's profile image
Anonymous 
5 years ago
Rosie's profile image
5 years ago

Just a very comfortable, clean room with a nice little kitchenette. The hotel provides cookware and other items so if you are on a longer stay, you can cook some of your own meals. Note: the closest grocery store is at least a mile away. Not walkable. 

Business response:

Rosie, thank you for choosing Extended Stay America. It’s a pleasure to know you enjoyed your clean and comfortable accommodations. We are also glad to know our fully-equipped kitchenette facility worked great for you. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago

I liked everything. It was a great stay. Here at thd blah. 

Business response:

Thank you for your review of Extended Stay America. It is great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago

LOCATION,LOCATION ,LOCATION-STAFF 100% OK MGMT,HELPFUL 

Business response:

Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you were impressed with courteous associates and enjoyed our ideal location. We appreciate your business and look forward to welcoming you all back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago

Frequently asked questions about Extended Stay America - Chicago - Elmhurst - O'Hare

How is Extended Stay America - Chicago - Elmhurst - O'Hare rated?

Extended Stay America - Chicago - Elmhurst - O'Hare has a 4.2 star rating with 1,232 reviews. 

When is Extended Stay America - Chicago - Elmhurst - O'Hare open?

Extended Stay America - Chicago - Elmhurst - O'Hare is open now. It will close tomorrow at 12:00 a.m.