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Extended Stay America - Chicago - Elmhurst - O'Hare
- Hotels
- Elmhurst, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
550 W. Grand Ave., Elmhurst, IL, 60126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not enough pillows The stay was nice but the bed only had two pillows. Outside of that everything else was fine.
Business response:
Jerame, thank you so much for the feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Nice and clean quite friendly
Business response:
Thank you for the great review of your stay at Extended Stay America! We are glad you loved our property and friendly staff. We strive daily to please our guests, and your feedback tells us we are meeting those goals. We hope to see you the next time you are in the area. Sincerely, Hotel Management
The only thing I didn’t like was there was no parking. It’s like it was too many guest
Business response:
Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our hotel. However, we regret we did not have enough parking availability while you were here. Thank you also for your feedback, and we hope to welcome you back soon. Sincerely, Hotel Management
The furniture and appliances in the room are very old looking. Bathroom sink had cracks in it. But staff was friendly and helpful.
Business response:
Mary, thank you for being our guest. Although you liked our staff, we apologize for the disappointment you had with the overall condition of the rooms. Your concerns will be shared with the appropriate team to ensure a better experience going forward. We hope you will reconsider to stay with us again in the future. Sincerely, Hotel Management
Property was okay, not really worth what I paid for it. But it was alright for just one night stay.
Business response:
Niki, thank you for evaluating your overnight stay. Your review indicates we have room for improvement in some areas. We regret that we did not merit the rate you paid. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
The entire staff at this location is amazing!!! Check in and check out is fast and easy. Hotel is well maintained! Had the pleasure of meeting Theresa and she is very nice and polite and very welcoming! This is one team that needs to be recognized for all their hard work!! Thank you, Mora
Business response:
Tanya, thank you for the glowing review of Extended Stay America. It’s a pleasure to know you were impressed by the service provided by our courteous associates and liked our refreshing property. We will be sure to share your compliments with Theresa. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
It was a nice place, staff was nice, beds a little uncomfortable
Business response:
Thank you for staying at the Extended Stay America and for writing about your wonderful experience. The needs of our guests are indeed our top priority, and we are glad this is apparent in the quality of service you received. However, we regret the disappointment you had due to the discomfort of the bed. We hope to do so again the next time you are in the area. Sincerely, Hotel Management
Easy excess to the expressway and places around for shopping.
Business response:
Ricky, thank you for taking the time to write a review about your exceptional stay at Extended Stay America. As you shared, we are in a great location, and so convenient to the highway, giving easy access to shopping. Thank you for the feedback, and we look forward to welcoming you back to our hotel on your next visit to the area. Sincerely, Hotel Management
Everything was okay. The bed and pillows was very uncomfortable.
Business response:
Thank you for your recent stay at Extended Stay America. We are happy that overall you enjoyed your visit to our hotel. However, we regret the issues you faced with the comfort of your bedding. We will follow up on your concerns to ensure we are well poised to serve our future guests. Thank you also for your feedback, and we hope to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Elmhurst - O'Hare
How is Extended Stay America - Chicago - Elmhurst - O'Hare rated?
Extended Stay America - Chicago - Elmhurst - O'Hare has a 4.2 star rating with 1,294 reviews.
When is Extended Stay America - Chicago - Elmhurst - O'Hare open?
Extended Stay America - Chicago - Elmhurst - O'Hare is open now. It will close tomorrow at 12:00 a.m.