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Extended Stay America - Chicago - Elmhurst - O'Hare
- Hotels
- Elmhurst, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
550 W. Grand Ave., Elmhurst, IL, 60126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I wouldn't stay here more than 12 to 24 hours. We were just looking for a place to check in after midnight and were leaving at 9 AM, so it was ok. Air conditioner leaked and carpet was soaking wet. The rate is one third of a normal hotel, so expect one third of a facility. Nobody at the front desk when we arrived, nobody at the front desk when we left. Obviously one person running around doing everything, so don't expect any service. The "Breakfast Included", which I wouldn't have been interested in anyway, should just be re... read more
Business response:
Thank you for your review of your recent stay. We apologize for the issues you encountered with the air conditioner in your suite. Your feedback will be shared with our maintenance team for review and action. We are also sorry for the service issues you encountered. Your feedback is important to us, and we will use it to improve our services going forward. We will also share your valuable comments regarding our grab-and-go breakfast with our Brand Leaders so that they can take the necessary steps to make our future guests ex... read more
Great place to crash. We checked in with Patrice, she was ABSOLUTELY wonderful. Our room was clean, spacious and quiet. We chose tondtay here because we were traveling from MN to chicago on a road trip and didn't want to stay downtown. There's no real breakfast, but with so many local food places you don't need it. The beds were comfortable, the pillows were comfortable, everyone was very friendly and helpful. I had 0 issues with my stay. Would definitely stay again!
Business response:
Danielle, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Good
Business response:
Charles, thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Elmhurst - O'Hare
How is Extended Stay America - Chicago - Elmhurst - O'Hare rated?
Extended Stay America - Chicago - Elmhurst - O'Hare has a 4.2 star rating with 1,232 reviews.
When is Extended Stay America - Chicago - Elmhurst - O'Hare open?
Extended Stay America - Chicago - Elmhurst - O'Hare is open now. It will close tomorrow at 12:00 a.m.