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Extended Stay America - Chicago - Elmhurst - O'Hare
- Hotels
- Elmhurst, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
550 W. Grand Ave., Elmhurst, IL, 60126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My stay was fine...& I'll book there again. I book there frequently.
Business response:
Venus, thank you for your loyalty to our hotel and the brand Extended Stay America. We are glad you had a wonderful time while you were here. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
The property appears to be outdated and rooms could use a update
Business response:
Thank you for staying with us and for taking the time to post a review. We are sorry our hotel did not meet your expectations. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope you will make plans to stay with us again! Sincerely, Hotel Management
Glad to Mad The check in was complicated because they were unable to find my reservation but the guy at the desk Sydney with able to put in my reservation mean you will leave and get me check down so that worked out well however when I renewed my reservation the following evening the woman behind the counter at that time was not as gracious friendly or helpful as Sydney was they did not offer new towels or to clean the road and when I call down in requested new towels there refused to bring the towers the customer service of... read more
Business response:
Kevin, thank you for your review of your recent stay. We are glad you liked the service provided by Sydney. We will share your compliments with him. However, we are sorry our other staff members were not to your expectations and for the inconvenience it caused. Your feedback is important to us, and we will use it to improve our services going forward. We hope you will return so we can make it up to you. Sincerely, Hotel Management
Need Cleaner rooms and the refrigerator was so nasty
Business response:
Lucy, thank you for being our guest. We are sorry that your room was not serviced and cleaned to the level it should have been, and for the inconvenience we caused you. Please be assured your concerns have been communicated to our housekeeping team to ensure this never happens again. We hope the otherwise positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
The convinience of the kitchen accomodation and free parking.
Business response:
Thank you for sharing your experience with us! We are pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our parking and kitchenette. We look forward to welcoming you back soon! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Elmhurst - O'Hare
How is Extended Stay America - Chicago - Elmhurst - O'Hare rated?
Extended Stay America - Chicago - Elmhurst - O'Hare has a 4.2 star rating with 1,294 reviews.
When is Extended Stay America - Chicago - Elmhurst - O'Hare open?
Extended Stay America - Chicago - Elmhurst - O'Hare is open now. It will close tomorrow at 12:00 a.m.