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Extended Stay America - Chicago - Elmhurst - O'Hare
- Hotels
- Elmhurst, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
550 W. Grand Ave., Elmhurst, IL, 60126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not clean at all. I found garbage into the dresser for the before costumer I guess. The front desk personal very professional and nicely good actitud.
Business response:
Thank you for your review. Although you liked our friendly staff, we apologize that your room was not serviced and cleaned to the level it should have been, and for the inconvenience we caused you. Please be assured your concerns have been communicated to our housekeeping department for review and action. Thank you for being our guest, and hope to see you again soon. Sincerely, Hotel Management
Flight was cancelled, great hotel in a pinch. Got a good night's sleep and a shower. Then I was gone within 10 hours. Great for what I needed.
Business response:
Thank you for choosing Extended Stay America. We are glad to hear you had a good night's sleep, and your overall stay was to your satisfaction. It was a pleasure hosting you, and we look forward to your next visit. Sincerely, Hotel Management
Filthy Room smelled like smoke and mold, trash all over lobby and hallways, nobody at desk when I checked out.
Business response:
George, thank you for sharing your thoughts about your recent stay. We apologize for the cleanliness issues you faced while you were here and the smoke odor you encountered in your room. We work hard to provide a clean and comfortable environment, and we are sorry if these issues compromised your experience. We will follow up on your concerns to ensure we are doing everything possible to minimize the impact to our guests. Please come back to visit soon, and we promise a much more pleasant all around stay with the smiles you ... read more
I enjoy each time I come. I love the rooms and the amenities.
Business response:
Thank you for your loyalty to our hotel and for coming to stay with us again. We are delighted you enjoyed your stay at our hotel. We are also glad you liked your room and excellent our amenities. Your feedback is appreciated, and we hope to welcome you again soon. Sincerely, Hotel Management
Quiet nights sleep after a couple long days & night’s prior.
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy you enjoyed your stay at our hotel. We appreciate your feedback and hope to welcome you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Elmhurst - O'Hare
How is Extended Stay America - Chicago - Elmhurst - O'Hare rated?
Extended Stay America - Chicago - Elmhurst - O'Hare has a 4.2 star rating with 1,232 reviews.
When is Extended Stay America - Chicago - Elmhurst - O'Hare open?
Extended Stay America - Chicago - Elmhurst - O'Hare is open now. It will close tomorrow at 12:00 a.m.