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Extended Stay America - Chicago - Elmhurst - O'Hare
- Hotels
- Elmhurst, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
550 W. Grand Ave., Elmhurst, IL, 60126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Quick stop off - comfortable and friendly staff We stayed here for one night following an issue with our flight. The guy on the front desk was very helpful and friendly. Beds were very comfortable. Perfect for our short stay!
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It is delightful to know you found your suite comfortable, and you were pleased with the exceptional service from our front desk staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you again for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Great lay over spot. Be advise that there is no staff at the front desk at all times so you have to wait and hope someone comes out as they do not have a buzzer. If you need any kitchen stuff to include a coffee maker, you have to ask for them. Bring down your towels for exchange. If you need maintenance you can only get that help during whatever their business houses are. I called at 4:10 PM and the were gone for the day. Room was clean and bed was comfortable. When staff was present, they were nice and helpful. Parking is ... read more
Business response:
William, thank you for choosing Extended Stay America. Although from the rating it seems you had a pleasant visit and that you liked your room, we are sorry for the service issues you encountered. We have shared your feedback with the appropriate team so that we can improve our service and facilities moving forward. Thanks once more, and we hope you will choose us again whenever you visit this area. Sincerely, Hotel Management
Front desk was nice. Room was spacious. One night stay, slept well. Coffee was empty upon checkout ~ 8:30
Business response:
Thank you for the nice feedback about your stay at Extended Stay America. We are delighted to know you were impressed with the spaciousness of your room and that our associates surpassed your expectations. We appreciate your feedback and look forward to your future visit. Sincerely, Hotel Management
I really loved that I could bring my dog with me!!
Business response:
Thank you for sharing your gracious review of Extended Stay America. We appreciate you for confirming you along with your 4-legged friend had a relaxing stay and that our offerings met all of your expectations. Your comments will be shared with the entire team. Please visit us in the future. Sincerely, Hotel Management
I didn't like that our room wasn't the cleanest. Could have came with better cable channels. Could have better kitchen equipment pots, pans, plates,etc
Business response:
Thank you for choosing to stay with us. We are sorry for the cleanliness issues you encountered. Your feedback will be shared with our housekeeping team to ensure they are more diligent going forward. We also regret your disappointment with the channels and kitchenware. We value your feedback and hope to see you again for a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Elmhurst - O'Hare
How is Extended Stay America - Chicago - Elmhurst - O'Hare rated?
Extended Stay America - Chicago - Elmhurst - O'Hare has a 4.2 star rating with 1,232 reviews.
When is Extended Stay America - Chicago - Elmhurst - O'Hare open?
Extended Stay America - Chicago - Elmhurst - O'Hare is open now. It will close tomorrow at 12:00 a.m.