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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
550 W. Grand Ave., Elmhurst, IL, 60126, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Well, it is cheap. Overall not the worst place I have ever stayed and it was half a mile from the business I was visiting. It surely wasn't the best though. The free breakfast was worth what you pay for it. Basically granola bars and weak coffee with powdered creamer. Even a banana would have been an upgrade.
very clean hotel with friendly, helpful staff.
Business response:
We appreciate you sharing your comments regarding our stay. I am proud of our staff for providing you with excellent customer service. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Nice clean room Was a good stay the room very clean, staff very friendly and helpful
The room was a smoking, pet friendly room and was adequate for my purposes. The decor is definitely dated but the room and bedding was clean and the price was reasonable until the pet fees were added. The Westmont location does not charge pet fees and I paid $25 a day per dog for my two chihuahuas. The kitchenettes are not stocked, you must ask for dishes, glasses, ashtrays and hair dryer or coffee maker if you like to make coffee in your room.
Business response:
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. We store all kitchen items such as flatware, silverware, coffee makers and toasters at the front desk to ensure guest receive clean and sanitized items upon request. In regards to the pet fee, as stated on our website, it is the policy of Extended Stay America to charge a pet fee to ensure our rooms remain fresh and clean. Our staff will do a better job of co... read more
Towels were stained and bath tub had hair from previous guest
Business response:
Thank you for sharing your experience. I'm glad you had a pleasant stay, however, it is disappointing to read about the stained towel and cleanliness issues with the bath tub. Our staff will be addressed to double check qualities of linen and clean facilities. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Internet was extremely slow.
Extended Stay America - Chicago - Elmhurst - O'Hare has a 4.2 star rating with 1,295 reviews.
Extended Stay America - Chicago - Elmhurst - O'Hare is open now. It will close tomorrow at 12:00 a.m.