Extended Stay America - Chicago - Elmhurst - O'Hare

Anonymous 

on Expedia

7 years ago

Nice Check in was quick. The room was clean and nice. The staff was nice and professional. 

Jermaine 

on Expedia

7 years ago

Room wasn’t ready at check in time had to wait 45min 

K 

on Expedia

7 years ago

Check in staff was kind of rude, but it was ok. The hotel was clean and comfortable. Continental breakfast was only granola bars and coffee, but there were kitchenette in each room. So maybe they thought people would make breakfast in their room. Overall, it was a good experience. 

Anonymous 

on Expedia

7 years ago

One of the rooms had a huge hole in the door and it looked like it was knocked down. 

Anonymous 

on Expedia

7 years ago

Great price, not great odor. The room was fine; nothing amazing but it had a strong smell of cigarette smoke both nights. It was listed as non-smoking room but the smell was so strong that I felt like it was coming from one of the vents. I should have purchased some air freshener to see if the smell could have been neutralized. 

Anonymous 

on Expedia

7 years ago

Get what you pay for Dirty sheets and stained. 

Donny 

on Expedia

7 years ago

Cleaning is free... soap and water people!!! The decor and style are outdated. I overlooked that but the cleanliness of the room was disgraceful. I mean come on people... soap and water and vacuum the carpet!!! There was toothpaste splatters on the mirror, soap scum in the shower and ledge of the tub and they even left the scrub sponge which should have been thrown out weeks ago.