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Extended Stay America - Chicago - Gurnee
- Hotels
- Gurnee, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5724 Northridge Dr., Gurnee, IL, 60031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was ok they wanted us to pay by credit or debt card no cash the first two women were rude
Business response:
David, thank you for being our guest. We are sorry you did not experience the best from two of our associates and regret the inconvenience it caused. Your feedback will be shared with the appropriate individuals to improve our service going forward. Kindly note, a valid credit card is required at check-in for payment. Cash is not accepted. We hope the otherwise positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
Good property for a family vacation - enjoyed the mini kitchen available. The noise from the expressway can easily be heard inside the room.
Business response:
Junu, thank you for choosing to stay at Extended Stay America and for your kind recommendation. We are glad to know you enjoyed our time with us and that you were impressed with our well-equipped accommodations. Should you stay with us again please request a room in the quietest area of the building, and we'll do our best to honor your request. Sincerely, Hotel Management
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Business response:
Thank you so much for the terrific rating regarding your stay at Extended Stay America. We hope you are already planning another trip our way. Sincerely, Hotel Management
Great stay! Very quiet place to be alone. It’s clean. Close to Gurnee Mills.
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy you enjoyed your stay at our well-maintained property. Thank you once again, and we hope to welcome you back soon. Sincerely, Hotel Management
Staff was really nice my only problem was that the bed sheets smelled and looked dirty .
Business response:
Thank you for being our guest. We are pleased you liked our associates, but we are sorry for the cleanliness issue you encountered in your room. Rest assured, your feedback has been discussed with the housekeeping team to be more diligent in their efforts. Thanks again, and we hope you will choose us again so that we can make it up to you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Gurnee
How is Extended Stay America - Chicago - Gurnee rated?
Extended Stay America - Chicago - Gurnee has a 4.3 star rating with 849 reviews.
When is Extended Stay America - Chicago - Gurnee open?
Extended Stay America - Chicago - Gurnee is open now. It will close tomorrow at 12:00 a.m.