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Extended Stay America - Chicago - Gurnee
- Hotels
- Gurnee, IL
About this business
Location details
5724 Northridge Dr., Gurnee, IL, 60031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Front desk staff, friendly when they got there, waited a long time to check in
Business response:
Sherri, thank you for being a guest at Extended Stay America. We are delighted to read you liked our friendly associates and the service they provided, which made your visit enjoyable. It was a pleasure to serve you, and we hope to see you again soon. Sincerely, Hotel Management
Price was good. Hotel is dated. Walls are thin along with the floors. You can hear the interstate traffic and the movement of other guest as they walk down the half or above you. Breakfast is not a hot breakfast just some muffins and coffee on a table in the lobby.
Business response:
Jeff, thank you for taking the time to review your stay. Although you liked the value we offer, we are sorry for the noise issue you encountered in your room. We wish we would have known about this problem as we would have done our best to ensure you are comfortable. We are also sorry for not meeting your expectations with our breakfast offerings. Your concern will be shared with our brand leaders to determine the new breakfast choices. We hope to host you again in the future so that we can provide you with a better experien... read more
It's kind nice place to stay sleep for one night.
Business response:
Moises, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Me gusto que tiene una pequeña cosina con su rerefrigerador y estufa y una pequeña mesa
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us and liked our fully-equipped kitchenette facility. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
good for the price
Business response:
Thank you for choosing Extended Stay America and for the excellent rating. We are thrilled to know we met all your expectations and you had a great stay. It is our goal to deliver great value at a fair price, and we like hearing that we have accomplished just that. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Skip this place The beds were horrible. The place was clean enough but for comfort would not recommend
Business response:
Blake, we appreciate your evaluation of your stay at our hotel. A restful nights’ sleep is a must, and we regret knowing you were not able to sleep appropriately due to the discomfort you had with the bed. We hope the positive aspects of your stay will help you choose us again on your next trip to our area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Gurnee
How is Extended Stay America - Chicago - Gurnee rated?
Extended Stay America - Chicago - Gurnee has a 3.7 star rating with 1,182 reviews.
When is Extended Stay America - Chicago - Gurnee open?
Extended Stay America - Chicago - Gurnee is open now. It will close tomorrow at 12:00 a.m.