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Extended Stay America - Chicago - Gurnee
- Hotels
- Gurnee, IL
About this business
Location details
5724 Northridge Dr., Gurnee, IL, 60031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Suited my business needs Great deal and the room met all of my needs. Clean
Business response:
Ray, thank you for choosing Extended Stay America. It’s a pleasure to know you found our location ideal for your needs and were happy with our affordable rates. We are also glad to know you loved your spotless suite. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
My family is transitioning living locations and it was going to be hard to hold a traditional Christmas morning. We decided we would look into a hotel with some space where we could put a small desktop tree and decorate for the few days we would be there. This hotel offered counter space along with a table and a desk in which we could wrap gifts and put out food for our time there. We had enough plugs to put up some lights and our little tree. The staff was extremely nice and came and saw our decorations for Christmas. I als... read more
Business response:
Tim, we are glad we could accommodate you and your family at our hotel and make your Christmas a memorable one. We also appreciate your constructive feedback as it helps us improve your future experience. Thank you for being our guest at Extended Stay America, and we hope to welcome you again soon. Sincerely, Hotel Management
Location is good,shopping mall near by,food places to choose from...........
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us and loved our ideal location. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
It was ok they wanted us to pay by credit or debt card no cash the first two women were rude
Business response:
David, thank you for being our guest. We are sorry you did not experience the best from two of our associates and regret the inconvenience it caused. Your feedback will be shared with the appropriate individuals to improve our service going forward. Kindly note, a valid credit card is required at check-in for payment. Cash is not accepted. We hope the otherwise positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
Good property for a family vacation - enjoyed the mini kitchen available. The noise from the expressway can easily be heard inside the room.
Business response:
Junu, thank you for choosing to stay at Extended Stay America and for your kind recommendation. We are glad to know you enjoyed our time with us and that you were impressed with our well-equipped accommodations. Should you stay with us again please request a room in the quietest area of the building, and we'll do our best to honor your request. Sincerely, Hotel Management
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Business response:
Thank you so much for the terrific rating regarding your stay at Extended Stay America. We hope you are already planning another trip our way. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Gurnee
How is Extended Stay America - Chicago - Gurnee rated?
Extended Stay America - Chicago - Gurnee has a 3.7 star rating with 1,182 reviews.
When is Extended Stay America - Chicago - Gurnee open?
Extended Stay America - Chicago - Gurnee is open now. It will close tomorrow at 12:00 a.m.