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Extended Stay America - Chicago - Gurnee
- Hotels
- Gurnee, IL
About this business
Location details
5724 Northridge Dr., Gurnee, IL, 60031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
All of us at Extended Stay America appreciate your wonderful rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management
Business response:
Connie, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Not the best hotel Room wasn’t the cleanest. But that didn’t bother me as much as my friend being able to tell there were pets in there before
Business response:
Thank you for choosing to stay at our hotel. Please accept our apologies for the cleanliness issues you encountered in your room. We have discussed your concerns with our housekeeping team, and we’re working on our protocols to ensure that this does not happen again. We hope you will give us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
It’s clean and tidy. Linens are clean. Not the breakfast that we expected but it’s ok. Hotel I close to restaurants.
Business response:
Thanks for being our guest at Extended Stay America. We are glad to read you liked our well-kept property and that our location was perfect for your needs. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
Best stay EVER!!!! I use to travel a lot and this is the best stay I have had. I was there to bury my Father. The staff was so very kind, thoughtful and helpful. Another thing is that the beds are so very comfortable that it was the first time in over 20 years that I could sleep at night. Wish I knew how I could get the same matress.
Business response:
Felicia, thank you for sharing your feedback at Extended Stay America. We are happy to read you were impressed with the great service delivered by our associates and that you enjoyed our cozy mattress. We appreciate your business and hope to see you again soon! Sincerely, Hotel Management
I liked the quietness and relaxing feeling that I felt when I was there.
Business response:
Thank you for choosing our hotel. We want your stay with us to feel like home and be as comfortable as possible, and we are glad we accomplished it during your stay. Thank you again, and we hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Gurnee
How is Extended Stay America - Chicago - Gurnee rated?
Extended Stay America - Chicago - Gurnee has a 3.7 star rating with 1,228 reviews.
When is Extended Stay America - Chicago - Gurnee open?
Extended Stay America - Chicago - Gurnee is open now. It will close tomorrow at 12:00 a.m.