Extended Stay America - Chicago - Gurnee

Jacqueline 

on Expedia

10 years ago

A good nice stay at a good price. Room was fine, clean, quiet - just one night - the room could have used an easy chair, otherwise it met all of our needs. 

Debbie 

on Expedia

10 years ago

Did not meet expectations The hallways had a cooking smell from other guests' rooms that I found unpleasant. We stayed two nights. The second day we did not receive any housekeeping service. I don't know if we had to request that specifically or not. So when we returned from our day at Six Flags, the trash had not been emptied. Beds were not made. I had to go to front desk to get clean towels. On the positive side, it was very convenient to Six Flags. Also, considering what the room cost, I feel they should offer a hot break... read more

James R 

on Expedia

10 years ago

BATHROOM COULD HAVE BEEN CLEANER ON THE OUTSIDE OF THE TUB ALONG THE BOTTOM. 

Anonymous 

on Expedia

10 years ago

It's okay Nice place. Nothing to shout about, waited for an attendant at the front desk. Clean room and adequate for my needs but the mattress was very very hard and stiff. Didn't move. Reminded me of cardboard. Still managed to sleep on it and the rest was just fine. 

Anonymous 

on Expedia

10 years ago

Great for the price Very clean. Would like more channels on TV . Great location near food and entertainment 

Anonymous 

on Expedia

10 years ago

Accommodating staff less than impressive rooms. Even though the room was an overnight special. I chose a non smoking room for the night. The first room I was given was right by the front desk and it was so loud from that and the room above me I asked to be moved. The girl at the front desk was accommodating to my request and placed me on the third floor. The TV was way lower then the bed which made it difficult to watch tv in bed. While the staff was friendly an accommodating the rooms definitely need further cleaning and up... read more

Anonymous 

on Expedia

10 years ago

traveling with dogs this is 1 of few choices Pretty much only hotel that would allow dogs in the area. We stayed in the no smoking area on 1st floor but the hallway and eventually our room smelled of cigarette smoke. Talked to the front desk about it and they said 3rd floor was the only smoking area. Their breakfast is a joke, coffee and granola bars. Over all not terrible but if they tred it wold be great.