Extended Stay America - Chicago - Gurnee

Anonymous 

on Expedia

10 years ago

Accommodating staff less than impressive rooms. Even though the room was an overnight special. I chose a non smoking room for the night. The first room I was given was right by the front desk and it was so loud from that and the room above me I asked to be moved. The girl at the front desk was accommodating to my request and placed me on the third floor. The TV was way lower then the bed which made it difficult to watch tv in bed. While the staff was friendly an accommodating the rooms definitely need further cleaning and up... read more

Anonymous 

on Expedia

10 years ago

traveling with dogs this is 1 of few choices Pretty much only hotel that would allow dogs in the area. We stayed in the no smoking area on 1st floor but the hallway and eventually our room smelled of cigarette smoke. Talked to the front desk about it and they said 3rd floor was the only smoking area. Their breakfast is a joke, coffee and granola bars. Over all not terrible but if they tred it wold be great. 

Nichol 

on Expedia

10 years ago

Ehh We stayed in this hotel and it was cheap so basically the hotel was as expected for the price. The front desk staff at night were very friendly and helpful. The hotel itself seemed very clean and the room was pretty clean, however there were ants in the kitchenette. I was very disappointed that the kitchen didn't come stocked, I have been at other Extended Stay America's and the kitchens were always stocked. It was just a little inconvenient having to call the front desk and "order" what you needed. And when we called, w... read more

Yvette 

on Expedia

10 years ago

Nice and Comfy I really enjoyed my stay here. There is so much to do in this area shopping, food, park. The room was clean, bed was comfortable, the full kitchen was convenient...what more could I ask for :-) 

Harps kelli 

on Expedia

10 years ago

Family Very welcoming staff. And very clean and spacious rooms. Very close to food and malls. Restaurants within walking distance. Very nice area. And plan to stay again 

Anonymous 

on Expedia

10 years ago

Pleased guest. The location was great. Very close to restaurants and shopping. My overnight stay turned into a three night stay and the staff was very helpful in making the inconvenience of changes unstressful. 

Mike 

on Expedia

10 years ago

Very inexpensive, in a GREAT location Location is great, near where you want to be, with amenities very close. Rooms have kitchens, though our room had no dishes, pans, silverware, etc., it was completely bare. Not even a cup for water. Guessing if you get your room from a discount site, you don't get a stocked kitchen. Rooms only have one bed, it's a big upcharge to get two full size. That said, she offered us a room with two twins without any extra charge, which while very unusual worked well for us. Heat controls were won... read more

Eileen P. 

on Expedia

10 years ago

Chicago Very clean efficient hotel - staff very helpful and friendly