Extended Stay America - Chicago - Gurnee

Patrice 

on Expedia

13 years ago

No stay at extended stay I had a reservation for 2 rooms with 2 queen doulbe beds they did not have that available they claimed the couldnt contact us they had no phone number. I prepaid for the roomsso I feel they should have saved the rooms for us. And the telephone in the rrom didnt work i called from one the other room phone to tell them and they could say was we let them know in the morning.One of the rroms they gave up the toliet over flowed and they have no night attandant so the person that answered the call just bro... read more

Mari 

on Expedia

13 years ago

Hotel Rating Very unexpected experience. I was given an occupied room, and I walked in with the man in his underwear. How embarrassing for him and myself. The manager didn't even do anything but apologize. The beds are super hard, and uncomfortable. That is the last time I'm going to rent in that hotel. 

Anonymous 

on Expedia

13 years ago

Not bad but could be better Would be nice if they kept up with the times, and had a better TV, overall it wasn't to bad, The bed was dirty to say the least. I was not to happy about that! Overall it's cheap and gets the job done, I did like the small kitchen incorporated within the room I have never seen that before. 

Anonymous 

on Expedia

13 years ago

not worth staying at most uncomfortable beds me and family ever slept on on the floor was more comfortable. The bed creaked with every movement. would never stay there again even for free. 

bruce 

on Expedia

13 years ago

we very disppointed. I make a reservation for non-smoking room and was give a smoking room. 

Anonymous 

on Expedia

13 years ago

Don't stay here. Where should I start? I would not recommend this hotel. The only thing going for it was the kitchenette. I was very disappointed. We had family stay at a different hotel. 

Anonymous 

on Expedia

13 years ago

i stayed only 1 of my 3nights..I was not satisfied with the room or surrounding guest. 

Anonymous 

on Expedia

13 years ago

goood location Both times staying, there continues to be a lot of noise all night like someone walking or children playing and management hasn't returned my call a week later.