Extended Stay America - Chicago - Gurnee

Anonymous 

on Expedia

13 years ago

Dirty Hotel was dirty, beds were loose and felt like they were going to fall apart. 

Mark 

on Expedia

13 years ago

Rooms Need Updating! Otherwise... Furnishings in poor condition. Creaky beds and cheap matresses. Carpets need to be cleaned. Staff very friendly and helpful. I frequent budget hotels often and this one was not up to par. 

B Miller 

on Expedia

13 years ago

find somewhere else to stay I would not recommend this hotel to anyone. The mattress was old and the pillows were even older. The furnishings were very austere. I had read reviews before booking and thought this would be a great place at a great price. It was not. I cancelled my reservation and went to the hotel down the street. I knew that I was paying less than at other places but I did not expect the furnishings to be in need of replacement. 

Patrice 

on Expedia

13 years ago

No stay at extended stay I had a reservation for 2 rooms with 2 queen doulbe beds they did not have that available they claimed the couldnt contact us they had no phone number. I prepaid for the roomsso I feel they should have saved the rooms for us. And the telephone in the rrom didnt work i called from one the other room phone to tell them and they could say was we let them know in the morning.One of the rroms they gave up the toliet over flowed and they have no night attandant so the person that answered the call just bro... read more

Mari 

on Expedia

13 years ago

Hotel Rating Very unexpected experience. I was given an occupied room, and I walked in with the man in his underwear. How embarrassing for him and myself. The manager didn't even do anything but apologize. The beds are super hard, and uncomfortable. That is the last time I'm going to rent in that hotel. 

Anonymous 

on Expedia

13 years ago

Not bad but could be better Would be nice if they kept up with the times, and had a better TV, overall it wasn't to bad, The bed was dirty to say the least. I was not to happy about that! Overall it's cheap and gets the job done, I did like the small kitchen incorporated within the room I have never seen that before. 

Anonymous 

on Expedia

13 years ago

not worth staying at most uncomfortable beds me and family ever slept on on the floor was more comfortable. The bed creaked with every movement. would never stay there again even for free.