Extended Stay America - Chicago - Gurnee

Anonymous 

on Expedia

12 years ago

ON the highway Arrived late, check in process was slow, since I had booked via Expedia just 20 min before and clerk couldn't find reference. Hotel is not impressive in appearance, but it is very cheap, so no surprise. I got a room facing I-294, and I heard every vehicle that went down the highway. Room noise dampening is also poor, and I heard every step of the guest above me. Won't go back - spend the extra $20 and stay at a hotel off of the highway. 

Anonymous 

on Expedia

12 years ago

Close to Highway-Filled with mice, maggots & Bugs! This hotel should be shut down. Upon arrival I was discouraged right from the beginning. There were no parking spots and I had to circle around three times only to park in front of the nearby restaurant. The room was filthy and had not been cleaned properly in what looked like months. After placing my suitcase in the room I went downstairs to get some fresh air. I sat out on the bench where there was maggots, bugs and not one but two mice that scampered under my feet. Needle... read more

rc 

on Expedia

12 years ago

I will never stay at that place again. The photos of the rooms on the web site must be from twenty years ago. The room was not that clean compared to other hotels. 

Anedra 

on Expedia

12 years ago

Pictures were very deceiving The room was very not what we expected when booking. The tv stand with drawers looked like it furniture u would find in the garbage dumpster. Just the overall cleanliness was very poor. The worst was the bed sheets when we pull down the sheets there was hair on the pillow and I next smelled the pillows and the didn't smell like fresh sheets. I called the front desk to have the sheets changed and she told me after apologizing, that because she was working alone that I would have to come get the cl... read more

Anonymous 

on Expedia

12 years ago

nice getaway ??? the 1 thing that turned me off from my getaway was the mold in the refrigerator and freezer, it was completely nasty, also there was a hair on one of the towels in the bathroom, needless to say my stay there was limited to only 3 hours due to the condition of the room 

Josh 

on Expedia

12 years ago

Nice staff but pretty bad room I just want to say that I am allergic to cigarette smoke so I can smell a smokers room from a mile away. I needed to stay here for one night and requested a non-smoking room. Of course, I get to my room and the room REEKS of cigarettes. I called to the front desk to ask if there was another room that I could possibly get or at least check out to see if it was worse or better than the one I had? She apologized profusely and apparently her computer was down because she was unable to check if ther... read more

MOMMIE 

on Expedia

12 years ago

NOTHING 2 GIVE WOULD NOT EVER STAY THERE EVER AGAIN !!!!!!! DONT DO IT SORRY BUT WE DIDNT LIKE IT 4 NOTHING !!!!!!!! 

Anonymous 

on Expedia

12 years ago

TOILET RAN ALL THE TIME YOU WOULD THINK THAT WATER WAS FREE