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Extended Stay America - Chicago - Gurnee
- Hotels
- Gurnee, IL
About this business
Location details
5724 Northridge Dr., Gurnee, IL, 60031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Disappointing Toilet seat was stained in two different places---should replace the seat. It backed up several times. The layout was not pleasing---tissue roll was under the sink and hard to reach while on the toilet. The microwave was up too high, I could hardly reach it and couldn't see the buttons to push. The fridge was too close to the wall and hard to navigate into.
Business response:
Sandra - Thank you for taking the time to write a review of your stay. I sincerely apologize that we didn't meet your expectations. I have reviewed your feedback with our staff to ensure your experience is not repeated. Thank you for sharing your experience with us. We hope to have the opportunity to provide you with a better stay in the future.
dirty I would not stay at this hotel again. I would recommend finding somewhere else to stay. The room was dirty and not well kept, the entire facility was dirty.
STAY AWAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! The bed was like sleeping on a brick and the pillows were like tissue paper. then when i was woke up at 4a.m. and called the desk to complain they outsource the night phones. worst birthday night with my wife.they managed to destory a beautiful time. WILL NEVER GO BACK!!!!!!!!
Horrible! The hotel is old and outdated. And not kept up at all. My room was dusty, toilet had hairon it, bed sheets had few large stains. The only good part was the rate......but I tell you this much. I should've paid the extra $30 for a nicer hotel across the street. Do not stay here!
Make sure you don't forget anything at this hotel Overall the hotel was good enough to stay in for 1 night but walls are very thin, I could hear our neighbors tv and them talking/yelling all night. The room was clean but kind of outdated so it wasn't exactly the nicest place I've stayed. Don't bother waking up early for breakfast, it's pretty pathetic. BUT what makes me mad about the place was that I forgot one of my favorite shirts there, I called to see if they found it and could mail it. They said they never found anythin... read more
wasn't the best The room had cobwebs and rust in the bathroom. All the lamps were unorganized. Room was very cold.
NOT clean-disappointing Rented a room and it was very dirty-smelled VERY strongly of smoke. There were stains on the bedding and hairs in the bathroom. Both my friend and I were displeased with the service and will not be going there again. It's worth the extra $20 to stay at a nicer place across the street!
Not Good The room was not clean, especially the bathroom
run! Disgusting place! Trust me it's bad...
Frequently asked questions about Extended Stay America - Chicago - Gurnee
How is Extended Stay America - Chicago - Gurnee rated?
Extended Stay America - Chicago - Gurnee has a 3.7 star rating with 1,182 reviews.
When is Extended Stay America - Chicago - Gurnee open?
Extended Stay America - Chicago - Gurnee is open now. It will close tomorrow at 12:00 a.m.