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Extended Stay America - Chicago - Itasca
- Hotels
- Itasca, IL
About this business
Extended Stay America Chicago Itasca is located at 1181 N Rohlwing Rd, Itasca, IL. This business specializes in Hotels & Motels.
Location details
1181 N. Rohlwing Rd., Itasca, IL, 60143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Front desk was absolutley awesome. Very welcoming. Unfortunetley, the property itself was very medeocre. I was expecting and more up to date facility. But again, i will emphisise that the staff was great!
Business response:
Thank you for staying at our hotel. We are pleased to know you liked our courteous associates, but we are sorry our hotel did not meet your expectations. We value your feedback and have shared it with the appropriate team. It was a pleasure hosting you, and we hope to see you again in the future. Sincerely, Hotel Management
Accomodation is ok. There should be room cleaning service every other day if not daily.
Business response:
Thank you for choosing Extended Stay America for your recent stay. We are glad you had an overall pleasant stay, and our accommodations were to your satisfaction. We value your suggestion and hope to see you again on your next visit this way. Sincerely, Hotel Management
Friendly professional staff. Clean room.
Business response:
Maurice, thank you for the excellent review of Extended Stay America. We're thrilled to know you loved the service provided by our superb associates and that you were impressed with your well-kept accommodations. We appreciate the recognition of our efforts and look forward to welcoming you back. Sincerely, Hotel Management
Excelente! I forgot my razor and the front desk was so kind to provide that. Thank you.
No pool, No real breakfast, No workout room
Business response:
Martina, thank you for sharing your feedback. We apologize our hotel did not have a pool and fitness center you were expecting, and we will take this opportunity to ensure our website is clear and our front desk staff offers clear communications about our offerings. We also regret you our complimentary grab-and-go breakfast was not of your liking. Thank you again for being our guest, and we do invite you to stay with again in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Itasca
How is Extended Stay America - Chicago - Itasca rated?
Extended Stay America - Chicago - Itasca has a 4.3 star rating with 1,298 reviews.
When is Extended Stay America - Chicago - Itasca open?
Extended Stay America - Chicago - Itasca is open now. It will close tomorrow at 12:00 a.m.