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Extended Stay America Chicago Itasca is located at 1181 N Rohlwing Rd, Itasca, IL. This business specializes in Hotels & Motels.
1181 N. Rohlwing Rd., Itasca, IL, 60143, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Doors locked at 11pm. Rooms very dated. Actually the entire hotel is dated Don’t think I’ll stay there again. The ad for the hotel on your website says 6 miles from O’Hara airport (which is the reason I booked it) is more like 16-20 miles. Ended up spending approximately $50.00 for Lyft round trip.
Business response:
Thank you for staying with us and for taking the time to post a review. We are sorry our hotel did not meet your expectations. We agree there are areas within the hotel which are beginning to show their age. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. We also apologize for the miscommunication. We value your feedback and hope to have another chance to serve you better. Sincerely, Hotel Management
Loud a/c. Hard to sleep with the noisy a/c. Needs a little updating.
Business response:
Thank you for reviewing your visit with us. We are glad you had an overall great stay. However, we are sorry about the issues you had with HVAC. We will share your feedback with the maintenance team to fix the problems. We hope to see you soon. Sincerely, Hotel Management
A LOT OF YOUNG GIRLS PROSTITUTION GOING ON AT THE THIS STAY A LOT OF OLDEST MEN PICKING THEM UP.
Business response:
Dear Guest, thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed. Sincerely, Hotel Management
Great value for money . Clean building but breakfast was a joke . It’s false advertising. Only thing they offer is coffee, muffing or a bar . Technically not even continental breakfast. Otherwise it was worth the money
Business response:
Thank you for reviewing your stay at Extended Stay America. We're glad to know you found us to be at a fair price and that you liked our well-kept property. However, we're sorry our grab-and-go breakfast was not to your liking. We have made a note of your feedback as we plan any changes to our selections. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Extended Stay America - Chicago - Itasca has a 4.3 star rating with 1,264 reviews.
Extended Stay America - Chicago - Itasca is open now. It will close tomorrow at 12:00 a.m.