This profile has been claimed by the business owner or representative.
Extended Stay America - Chicago - Itasca
- Hotels
- Itasca, IL
About this business
Location details
1181 N. Rohlwing Rd., Itasca, IL, 60143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Check in Check out The people at the desk were very friendly and quick to check me in and out.
Business response:
Savannah, thank you for choosing Extended Stay America! We love sharing wonderful comments such as yours about our front desk team's efforts and excellent service. They will be thrilled to know their efforts are recognized and that you took the time to compliment them in your review. This team works very hard to make every guest comfortable and feel at home, so we are all very grateful for your feedback. We hope you will stay with us again soon! Sincerely, Hotel Management
For me, the most professional and courteous service thus far of any ESA in this area of the Chicago suburbs. Room was quiet and clean and comfortable.
Business response:
Thank you for the fantastic feedback about your stay at Extended Stay America and for being loyal to our brand. We are delighted to know you were impressed with our well-appointed room and that our courteous associates surpassed your expectations. We appreciate the outstanding review and look forward to your future visit. Sincerely, Hotel Management
Happy It was a good hotel for a very good price. I had no issues and the staff was friendly.
Business response:
Mark,thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are so pleased that your experience was positive and that you found us to be a great value. We are also glad you liked our courteous service. We would be delighted to accommodate you again in the future and hope that you will stay with us again! Sincerely, Hotel Management
Property is located convenient location. Staff is good
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. We are glad you liked our friendly staff, and our location was perfect for your needs. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
Very comfortable room nice and quiet very clean rooms
Business response:
Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you enjoyed your clean and comfortable accommodations and had a great stay with us. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
The onky this is it was close to the highway. It wasnt very clean and very weird people surrounding the area.My room was not the best either. People who check the room forgot a couple of things. I will not stay here again.
Business response:
Thank you for staying with us. Although you liked our location, we apologize as we missed meeting your expectations regarding your room and the service delivered by our associates. We are meeting with the appropriate teams to discuss this situation and reiterate the importance of impeccable customer service and attention to detail. Please consider a return visit to our hotel so that we can provide you with a better stay on a future date. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Itasca
How is Extended Stay America - Chicago - Itasca rated?
Extended Stay America - Chicago - Itasca has a 3.8 star rating with 1,681 reviews.
When is Extended Stay America - Chicago - Itasca open?
Extended Stay America - Chicago - Itasca is open now. It will close tomorrow at 12:00 a.m.