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1181 N. Rohlwing Rd., Itasca, IL, 60143, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
A Bit Disturbed It was a nice stay but a little disturbing to pull up after a night out with the local law enforcement on the premises at 1:30 am. The second annoying thing was check is a 11:00 am but a staff member knocked on the door before 9:00 am to inform us of check out time!
Business response:
Romonia, thank you for choosing Extended Stay America for your needs. We are delighted to know you had a pleasant stay with us. However, we regret the inconvenience caused to you. Your feedback is shared with the housekeeping team to be more diligent. It was a pleasure having you as our guest, and we look forward to welcoming you soon. Sincerely, Hotel Management
John was awesome
Business response:
Thank you for your review. We were thrilled to read you enjoyed your stay with us, and thank you for taking the time to compliment John. We will be sure to pass on your comments to her! We hope you will choose to stay here at Extended Stay America every time you visit the area. Sincerely, Hotel Management
Good place to stay. Usually affordable. Friendly Staff. Decent clean room.
Business response:
Thank you for your recent stay at Extended Stay America. It is delightful to know you appreciated your spacious rooms and our friendly service as well as you found us to be a good value. Thank you for taking the time out of your day to let us know. We hope that you will stay with us again in the future. Sincerely, Hotel Management
Decent Hotel. Needs a designated smoking area. It's a decent place to stay and you get what you pay for. Considering you get a kitchen, it's good for a longer stay and if you need access to prepare your own food as my family does. It's a non-smoking hotel but both hotel employees and guests smoke right in front of the entrance and the elevators REEK of cigarette smoke. The area is very convenient to the highways and Schaumburg/Woodfield.
Business response:
Traci, thank you for your review. We are glad you had an overall good stay and enjoyed cooking in our well-equipped kitchen. It is also nice to know you found us to be a fair value as well as liked our convenient location. However, we are sorry for the inconvenience you experienced due to the smoke smell. We are a non-smoking hotel, but on a rare occasion a guest does not comply. We appreciate you bringing this to our attention, and we will share your feedback with the appropriate teams for review and action. We hope to see ... read more
Extended Stay America - Chicago - Itasca has a 3.8 star rating with 1,681 reviews.
Extended Stay America - Chicago - Itasca is open now. It will close tomorrow at 12:00 a.m.