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Extended Stay America Chicago Itasca is located at 1181 N Rohlwing Rd, Itasca, IL. This business specializes in Hotels & Motels.
1181 N. Rohlwing Rd., Itasca, IL, 60143, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Business response:
Elanor, we appreciate your nice rating of Extended Stay America. It is our pleasure to see that your stay was perfect in every way. Thank you for being our guest, and we look forward to your next visit. Sincerely, General Manager
Ask about room cleaning. Not a bad place. Except no one told me about how the room cleaning service is set up. However, the young lady that helped me exchange the towels was very nice and helpful.
Business response:
James, thank you for sharing your experience with us! We are pleased you had an overall nice stay. However, we apologize if our housekeeping services were not shared with you at check-in. While this service is designed for long-term guests, and we are happy to offer this service to you at a minimal fee. We hope to have the opportunity of welcoming you back soon. Sincerely, General Manager
Comfortable room at a good price Hotel was very clean and well kept. I have stayed here several times. A good value. Only one problem was when I would leave my window open I would smell someone smoking outside. Maybe make a designated smoking area away from hotel. Other than that a great stay.
Business response:
Thank you for returning to Extended Stay America. We are pleased to know you were comfortable here and that you also found us to be of a good value. However, I am sorry for the issue you had while being here and regret the inconvenience it caused. It was a pleasure hosting you, and we look forward to serving you again soon! Sincerely, General Manager
Convenient location, comfortable beds! Easy to get in and out of hotel, grab and go breakfast convenient and staff was pleasant.
Business response:
It was our pleasure having you as our guest at Extended Stay America. We are thrilled to know you loved everything we offer, particularly our ideal location and our complimentary grab-and-go breakfast we offer. We hope to have the opportunity of welcoming you back soon. Sincerely, General Manager
Feeling at home Just staying here feels like it's home..john is very accommodating, he's like a family.like a dad to me..and he's funny too..
Business response:
Thank you for sharing a fantastic review of Extended Stay America. Our entire staff is committed to providing an exceptional environment for every guest, and your feedback serves as an encouragement for us. John will be delighted to hear your compliments. We look forward to welcoming you again for another memorable experience. Sincerely, General Manager
Great Service John ( the desk clerk) is excellent and makes check so easy
Business response:
Kathleen, thank you for staying at Extended Stay America and sharing a fabulous review. We work hard to attain our guest’s satisfaction in every possible way, and we admire you recognizing the efforts made by our staff. I will be sure to share your compliments with John for a job well done. We look forward to impressing you again whenever your travels bring your back here. Sincerely, General Manager
Great service good price, comfortable beds, but only problem saw a few blood spots on the sheets.
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know you not only loved our attentive service and the comfort of our beds but also found us to be a good value. I will be sure to share your concern with my housekeeping team in an effort to improve our performance. We appreciate you choosing us and hope to see you again in the future. Sincerely, General Manager
Love it Highly enjoyed staying at this hotel, more than enough amenities and a good location. I felt very safe staying here and would definitely stay here again!
Business response:
Ashley, thank you for sharing your wonderful experience at Extended Stay America. We are delighted to know you thoroughly enjoyed your time with us and that our convenient location and the amenities made it even more memorable. It was our pleasure hosting you, and we look forward to your return visit soon. Sincerely, General Manager
Comfortable and quiet, but far from airport No issues staying here. Was comfortable and quiet. But 20min from the airport.
Business response:
Thank you for choosing to stay at Extended Stay America. We are glad to know you loved the convenience of our location and were impressed with all that we have to offer. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, General Manager
Extended Stay America - Chicago - Itasca has a 4.3 star rating with 1,299 reviews.
Extended Stay America - Chicago - Itasca is open now. It will close tomorrow at 12:00 a.m.