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Extended Stay America - Chicago - Itasca
- Hotels
- Itasca, IL
About this business
Extended Stay America Chicago Itasca is located at 1181 N Rohlwing Rd, Itasca, IL. This business specializes in Hotels & Motels.
Location details
1181 N. Rohlwing Rd., Itasca, IL, 60143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice hotel Nice staff john..like a dad to me.very nice hotel close to my job ,quite neighborhood hotel.nice shower clean.nice close to wendys
Business response:
Jennifer, thank you for taking the time to review your experience at Extended Stay America. We are happy to know that you liked our well-kept property and convenient location which was perfect for your needs. We also appreciate you recognizing John, and will be sure to share your compliments with him. It was our pleasure serving you, and we hope to see you again soon. Sincerely, General Manager
Business response:
Rafael, we appreciate your five-star rating of Extended Stay America. We are glad to see you enjoyed your stay and hope to see you again on your next trip to this area! Sincerely, General Manager
It served its purpose ... a nice, clean, quiet place to sleep. They didn't provide maid/cleaning service, although I was there for a week.
Business response:
Ranea, thank you for visiting our hotel. Although you had a pleasant stay and liked your room, we are sorry for the service issue you experienced and regret the inconvenience it caused. I will be sure to share your concern with my housekeeping team to ensure this doesn’t happen again. We appreciate you choosing us and hope to have the opportunity to serve you better in the future. Sincerely, General Manager
Business response:
Sonie, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, General Manager
Business response:
Elanor, we appreciate your nice rating of Extended Stay America. It is our pleasure to see that your stay was perfect in every way. Thank you for being our guest, and we look forward to your next visit. Sincerely, General Manager
Ask about room cleaning. Not a bad place. Except no one told me about how the room cleaning service is set up. However, the young lady that helped me exchange the towels was very nice and helpful.
Business response:
James, thank you for sharing your experience with us! We are pleased you had an overall nice stay. However, we apologize if our housekeeping services were not shared with you at check-in. While this service is designed for long-term guests, and we are happy to offer this service to you at a minimal fee. We hope to have the opportunity of welcoming you back soon. Sincerely, General Manager
Comfortable room at a good price Hotel was very clean and well kept. I have stayed here several times. A good value. Only one problem was when I would leave my window open I would smell someone smoking outside. Maybe make a designated smoking area away from hotel. Other than that a great stay.
Business response:
Thank you for returning to Extended Stay America. We are pleased to know you were comfortable here and that you also found us to be of a good value. However, I am sorry for the issue you had while being here and regret the inconvenience it caused. It was a pleasure hosting you, and we look forward to serving you again soon! Sincerely, General Manager
Convenient location, comfortable beds! Easy to get in and out of hotel, grab and go breakfast convenient and staff was pleasant.
Business response:
It was our pleasure having you as our guest at Extended Stay America. We are thrilled to know you loved everything we offer, particularly our ideal location and our complimentary grab-and-go breakfast we offer. We hope to have the opportunity of welcoming you back soon. Sincerely, General Manager
Feeling at home Just staying here feels like it's home..john is very accommodating, he's like a family.like a dad to me..and he's funny too..
Business response:
Thank you for sharing a fantastic review of Extended Stay America. Our entire staff is committed to providing an exceptional environment for every guest, and your feedback serves as an encouragement for us. John will be delighted to hear your compliments. We look forward to welcoming you again for another memorable experience. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Chicago - Itasca
How is Extended Stay America - Chicago - Itasca rated?
Extended Stay America - Chicago - Itasca has a 4.3 star rating with 1,264 reviews.
When is Extended Stay America - Chicago - Itasca open?
Extended Stay America - Chicago - Itasca is open now. It will close tomorrow at 12:00 a.m.