Extended Stay America - Chicago - Itasca

Business response:

Mari, thank you for choosing to stay at Extended Stay America. We are happy to know you liked our courteous associates and that you had a pleasant experience here. We also appreciate your observation and have taken a note of the same. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Ramon, we appreciate your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management 

Business response:

Jennifer, thank you for making Extended Stay America your home away from home. We are delighted to read you loved the service provided by our courteous associates and were impressed with all that we have to offer. Your compliments will be shared with the team for a job well done. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management 

Business response:

David, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management 

Business response:

Thank you for evaluating your stay at Extended Stay America. We are thrilled to know you enjoyed your time with us and that you were impressed with the comfort of your well-equipped room. We're pleased you chose our hotel for your visit to our area and hope you will stay with us again soon. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to share your fantastic review of Extended Stay America. We strive to please all of our guests and your feedback tells us that we are meeting those goals. We look forward to your return visit soon. Sincerely, Hotel Management 

Business response:

Randy, thank you for your review. We are glad your overall visit was pleasant and that you liked your well-appointed room. That being said, we are sorry for the issue you experienced at the time of check-in. We have shared your feedback with our front desk team to ensure this does not happen again. We hope to have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management 

Business response:

It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management 

Business response:

Thank you for your review. We are glad your overall stay was satisfactory. We hope you will give us another chance to serve you much better in the future. Sincerely, Hotel Management