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Extended Stay America - Chicago - Lombard - Oak Brook
- Hotels
- Lombard, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2701 Technology Dr., Lombard, IL, 60148, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hotel was close to the Event. Needs some silverware in the rooms.
Business response:
Thanks for being our guest at Extended Stay America while here to attend an event. We are thrilled to know you had a great time with us and that our convenient location was the highlight of your entire stay. Thank you once more for your comments, and we look forward to serving you on a future date. Sincerely, Hotel Management
Business response:
Thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
It’s a decent hotel if your on a budget, there’s no pool or breakfast in the morning.
Business response:
Ashley, we appreciate you choosing our hotel and for providing your review. We offer our apologies that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Business response:
We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Found a condom wrapper and half a viagra in the drawer beside the bed. Room 137 August 24, 2018
Business response:
A well-maintained room sets up the tone for an excellent stay, but we apologize for the housekeeping issue you encountered while you were here. Your feedback regarding cleanliness is shared with the concerned team to ensure that remedial steps are take immediately to ensure such problem isn’t repeated going forward. Please give us another chance to accommodate you so we can deliver you with a better stay. Sincerely, Hotel Management
The sleep was comfortable. However, othe Extended Stay hotels I have visited included cookware and dishes, this one did not. Disappointing
Business response:
Tony, thank you for staying with us. We are glad you got a good night’s sleep, but we are sorry that we failed to communicate our policies clearly at check-in. Please note, kitchenware and toiletries are available at the front desk as per the brand standard and are always complimentary. We hope the positive aspects of your visit will encourage you to choose us again in the future Sincerely, Hotel Management
Nice place!!!😃😃😃 It was good better than I expected.💯
Business response:
Thank you for sharing the review about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Was nice but was upset that they had no face towels none went to desk and they keep saying there were out for two days no face towel to go purchas face towel was not please with that at all anqould like to
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Bad day to start. First off the front desk attendant was rude. The room was ok but had to ask for amenities. The bath tub was peeling. The bed would hop up from sitting on the edge of the bed only one eye worked on the stove. When I asked for amenities they have what they could instead of having them already in the room. I used to work for a extended stay before and that was a requirement to have the main amenities in the room anything else you had to ask for. Then I have never been to a hotel where they don't take any cash ... read more
Business response:
Raphael, thank you for being our guest. We are sorry for the difficulties you had while you were here and regret the inconvenience it caused. We are reviewing this with the concerned teams to improve our future guests’ experiences. Also, please know that to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the rooms, and our team gladly delivers them upon request. We apologize if this was not communicated to you on arrival. ... read more
Frequently asked questions about Extended Stay America - Chicago - Lombard - Oak Brook
How is Extended Stay America - Chicago - Lombard - Oak Brook rated?
Extended Stay America - Chicago - Lombard - Oak Brook has a 4.3 star rating with 1,099 reviews.
When is Extended Stay America - Chicago - Lombard - Oak Brook open?
Extended Stay America - Chicago - Lombard - Oak Brook is open now. It will close tomorrow at 12:00 a.m.