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Extended Stay America - Chicago - Midway
- Hotels
- Bedford Park, IL
About this business
Location details
7524 State Rd., Bedford Park, IL, 60638, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I had a great experience with the check-in and check-out. The ladies that attended me were very friendly but my room was not what I expected. My room didn't seem clean enough.
Business response:
Dear ERENDIRA, Thank you for taking the time to review our hotel. We are glad you were able to enjoy a seamless check-in and check-out experience. However, we aim to exceed our guest's expectations in all aspects of their stay, and we apologize that you were disappointed with the cleanliness of your suite. We will share your feedback with our housekeeping team to ensure we always meet our high standards of service and accommodation moving forward. Please revisit our hotel when you return to the area so we can make it up to y... read more
Always clean, staff very professional
Always frequent here. Everything is always in order.
Business response:
Dear Deborah, We appreciate your consistent support of Extended Stay America. Seeing a familiar face is always a pleasure, and we love having you as a regular guest. Thank you also for taking the time to share your perspective with future guests. Your continued business is the best recommendation there is. Thank you again; we look forward to your next stay.Sincerely,Hotel Management
Smoke detector kept beeping
Business response:
Dear Tanisha, Thank you for choosing our hotel and your online review. We value your feedback and use it to ensure every guest has an enjoyable stay. We are sorry that you were inconvenienced by the fire alarm. We hope to have the opportunity to offer you a more restful night's sleep on your next visit.Sincerely,Hotel Management
Bed lumpy, soft. Not sure if the sheets were clean, which is why I used my own top sheet. Soap hard as a rock.
Business response:
Dear Valeria, Thank you for choosing us for your visit to the city. We care about the satisfaction of our guests; therefore, we appreciate you letting us know what we can do to make your next stay perfect. We will be sure to communicate your feedback with our associates. In the future, please know our front desk is always available and happy to help make your stay as comfortable as possible. We encourage you to try us again shortly. We are confident you will enjoy a better stay. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Midway
How is Extended Stay America - Chicago - Midway rated?
Extended Stay America - Chicago - Midway has a 3.3 star rating with 3,163 reviews.
When is Extended Stay America - Chicago - Midway open?
Extended Stay America - Chicago - Midway is open now. It will close tomorrow at 12:00 a.m.