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Extended Stay America - Chicago - Midway
- Hotels
- Bedford Park, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
7524 State Rd., Bedford Park, IL, 60638, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hotel took a lot of precautions due to COVID-19 but unfortunately the room wasn’t what I expected. Looked a little dirty and found spiders on the bathtub.
Business response:
Kat, thank you for choosing our hotel. We are sorry your room was not in a spotless condition as it should have been. Our housekeeping staff takes pride in what they do daily and we also have processes in place to double-check each suite prior to occupancy by the next guest. We fell short in our processes and are reviewing them so we can avoid this from happening again. We hope you will give us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
Business response:
Michael, thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management
Business response:
Almeta, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Front desk lady is very rude 4
Business response:
Thank you for being our guest. Although you had an overall pleasant stay with us, we are sorry you did not experience the best from one of our associates. Your feedback has been discussed with our front desk staff to make sure we are consistent with our service delivery. On behalf of everyone here, we invite you to revisit us for a much better experience. Sincerely, Hotel Management
Business response:
Thank you for sharing your rating regarding your visit. We hope you enjoyed your stay, and we do want to extend our apologies if your experience didn't meet every expectation. It was a pleasure serving you, and we hope the positive aspects of your visit will bring you back to us in the future. Sincerely, Hotel Management
Business response:
Almeta, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Have some home improvement done had a great stay
Business response:
Almeta, thank you for being a guest at our property. It was a pleasure to know you had a comfortable stay and that you found our amenities and service to be on par with your expectations. Your gracious rating is highly appreciated, and we look forward to seeing you again at Extended Stay America. Sincerely, Hotel Management
Overall very nice We had a very nice getaway despite little hiccups like an unexpected maintenance fix to a window screen (thank goodness we were dressed), poor wifi, and an unexpected fire flash in the microwave. We really appreciated they had a pot/ pan/dishes kit as we thought we remembered everything for a romantic cooking session. We had a fun getaway, and looking forward for a repeat (despite hiccups).
Business response:
Antoinette, thank you for choosing Extended Stay America. We are glad you had an overall pleasant experience with us and that our well-equipped kitchenette added to the enjoyment of your stay. However, we regret the maintenance issue you encountered. We value your business and look forward to welcoming you back soon for an even better stay. Sincerely, Hotel Management
No complaints It was good no complaints
Business response:
Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Midway
How is Extended Stay America - Chicago - Midway rated?
Extended Stay America - Chicago - Midway has a 4.3 star rating with 1,720 reviews.
When is Extended Stay America - Chicago - Midway open?
Extended Stay America - Chicago - Midway is open now. It will close tomorrow at 12:00 a.m.