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Extended Stay America - Chicago - Midway
- Hotels
- Bedford Park, IL
About this business
Location details
7524 State Rd., Bedford Park, IL, 60638, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Front desk staff was very friendly and helpful. No pool, and elevator was down. But, overall a nice hotel and a good night sleep.
Business response:
It was a pleasure having you as our guest at our hotel. We are delighted to read you liked our offerings and had a great stay with us. However, we are sorry for the inconvenience caused. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
Very friendly front desk staff. Answered all questions and made sure we were all set.
Business response:
Our entire team here at Extended Stay America would like to thank you for the positive comments about our hotel. We especially appreciate your kind remarks about our staff. We make every effort to provide the level of service you expect and deserve, so it is nice to hear when our efforts are recognized. Our goal is to create a loyal customer who will return at every opportunity. Thanks again for your review and we hope to welcome you back the next time you travel to the city. Sincerely, Hotel Management
A great place to stay with a no smoking policy. But at certain times of day you can still smell lighted cigarettes coming into your room from the vents. The staff was friendly and helpful. There was no difficulty checking in and out. If you want breakfast, wake up early because it ends at 9:30 (cold breakfast & coffee). Overall, it's more of a self service hotel. If you want utensils, etc. and room cleaning you need to request it. Which is a good thing because it doesn't produce useless waste.
Business response:
Kai, thank you for choosing Extended Stay America. It’s a pleasure to know you enjoyed your stay with us and were impressed by the service provided by our courteous staff. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
無料朝食付きだったはずがチェックインの際に説明は無く、食べられなかった。 浴室のシャワーがシャワーヘッドが可動式だったので使いやすかった。
Business response:
Thank you for choosing Extended Stay America for your recent visit. We are glad you had an overall great stay. However, we serve complimentary grab-and-go breakfast and apologize if this was not properly communicated with you. Your feedback has been shared to ensure this does not happen again. We hope this did not overshadow an otherwise great stay. Thank you again for your feedback. We hope you will be back to see us soon. Sincerely, Hotel Management
The kitchen area was a first ever in my stay at hotels.
Business response:
Thank you for the wonderful review of Extended Stay America. We're thrilled to know you loved having a kitchenette in your room and that you had a great time with us. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Great hotel everything was perfect except that they don’t do early check in or late check out at all.
Business response:
Reaaze, thank you for being our guest at Extended Stay America. It is always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management
No room service and for breakfast all they have is coffee, muffins, and oatmeal. Very dissapointed.
Business response:
Thank you for being our guest. We are sorry you were unaware of our housekeeping policy and regret for not meeting your expectations with our breakfast offerings. Your concern will be shared with our brand leaders to determine new breakfast choices. We would like to inform you that, to respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide you this service at your request for a minimal fee. Thank you again for your r... read more
Frequently asked questions about Extended Stay America - Chicago - Midway
How is Extended Stay America - Chicago - Midway rated?
Extended Stay America - Chicago - Midway has a 3.3 star rating with 3,164 reviews.
When is Extended Stay America - Chicago - Midway open?
Extended Stay America - Chicago - Midway is open now. It will close tomorrow at 12:00 a.m.