This profile has been claimed by the business owner or representative.
Extended Stay America - Chicago - Midway
- Hotels
- Bedford Park, IL
About this business
Location details
7524 State Rd., Bedford Park, IL, 60638, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was not nice looking
Business response:
Dear Andre, We sincerely apologize for the discomfort and inconvenience you experienced during your stay. Your feedback highlights areas where we fell short. These are not the standards we strive to uphold, and we deeply regret that your visit was impacted in this way. We hope you will consider giving us another opportunity in the future to provide the comfort and care every guest deserves. Sincerely, Hotel Management
WOULD NOT RECOMMEND STAYING HERE I’m from out of town and booked this Extended Stay thinking it would be decent based on the photos, but it was the worst hotel experience I’ve ever had. When I walked in, the floors didn’t look like they had been swept, mopped, or vacuumed in a long time. The lobby had only two chairs for guests, and since I arrived about 30 minutes before check-in time, I had to sit on the luggage cart because there was nowhere else to sit. The lobby looked unclean with barely any seating, and the front desk... read more
Business response:
Dear Jamiah, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We appreciate you bringing these concerns to our attention, as we continually grow and improve based on our guests' feedback. We hope to have another occasion to host you in the future and provide you with the seamless stay you deserve! S... read more
Room was average but a bit dirty, most of the lamps in the room didn’t work or the bulbs went out
Business response:
Dear Teesha, Thank you for your feedback. We're glad to hear the room met your expectations, but we’re sorry about the cleanliness issues and the malfunctioning lamps. Your comments have been shared with our housekeeping and maintenance teams to ensure these issues are promptly addressed. We appreciate you bringing this to our attention and hope to provide a more pleasant experience in the future. Sincerely, Hotel Management
This is not a hotel for tourists. There were absolutely no amenities that you would expect to see at a hotel. The kitchen had nothing in it. The only things provided were towels, bed linens, soap and a television. I expected it to at least have dishes and silverware. It is also a very expensive Uber ride to the tourist attractions.
Staff was wonderful and nice. But the hallways and my room carpet smelled very bad and had Red "Kool-Aid" stains. The bathtub had mildew. I hope I had the worst room in the hotel, because it was an all around bad experience.
Felt uncomfortable and unsafe from the minute I walked up to the front door. Many suspicious looking individuals standing in the entrance smoking. One gave me a very scary glare as I walked up. Rooms are outdated. Woke up in the middle of the night to loud music booming from the parking lot outside our room (for over an hour). Then at 4:00 am a woman was wailing in the hallway. I checked out one day early (from a 2 night stay) as my safety comes over possibly losing out on a refund (although the lady at the front desk said I... read more
Very much needed update on interior rooms The 1st room was in very poor condition the refrigerator was disgusting the chair was worn out the bed was not comfortable at all requested a different room this one was a liutle better as far as the bed but the bathroom sink was plugged and there was no hot water to take a shower. Would not recommend this Extended Stay I have stayed in your facility in Denver and it was a great stay very comfortable and clean.
Frequently asked questions about Extended Stay America - Chicago - Midway
How is Extended Stay America - Chicago - Midway rated?
Extended Stay America - Chicago - Midway has a 3.3 star rating with 3,164 reviews.
When is Extended Stay America - Chicago - Midway open?
Extended Stay America - Chicago - Midway is open now. It will close tomorrow at 12:00 a.m.