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Extended Stay America - Chicago - O'Hare - Allstate Arena
- Hotels
- Des Plaines, IL
About this business
Location details
1207 East Touhy Avenue, Des Plaines, IL, 60018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Close to USMLE step 2, reasonable price, great location.
Close to the Airport It was nice but the Breakfast was just Orange , Apple , and some Crackers. Was. Disappointed by what was passed for breakfast
Business response:
The feedback provided in your review is much appreciated. It upsets me to hear that you were not satisfied with our grab-and-go breakfast options. I am sorry for your experience. Your feedback on this issue will be useful to us as we continually work to improve our hotel. Thank you for sharing your experience with us. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.
Last mintue deal Close to airport , great deal .
Business response:
Thank you for taking the time to submit your review. I am glad to read that you found our hotel to be such a great value. We are glad that our location was so convenient for your needs. Again, thank you for sharing your experience with us. We would love to welcome you back, should your travels bring you back to our area.
Towels were small. Breakfast didn't offer much.
Business response:
I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that our linen selection was not to your standard. As this hotel’s manager, I can assure you that I have inquired about linen upgrades, to ensure your experience is not repeated for anyone. As well, your comments regarding our grab-and-go breakfast will be very helpful as we continue to improve our breakfast offering. We continually work to improve our hotel, s... read more
Drafts could not get window to close had to place a towel in window. I called front desk was told someone would come to close the window. No one showed. Otherwise nice place good rate.
Business response:
Ken - Thank you for taking the time to write a review of your stay. We are very sorry to hear that our staff did not provide you with quality service; however, we are glad that you found us to be a great value. We will discuss this with our staff to strengthen our responsiveness and services in the future. We will also have our maintenance engineer address the issue with your window. Thank you again for your feedback. We hope to see you again soon.
front desk stuffs A little politeness or a greeting smile would have been much appreciated. Rooms were ok but toilets were not.we stayed for two nights all because of the location being so close to the airport.
Frequently asked questions about Extended Stay America - Chicago - O'Hare - Allstate Arena
How is Extended Stay America - Chicago - O'Hare - Allstate Arena rated?
Extended Stay America - Chicago - O'Hare - Allstate Arena has a 4.3 star rating with 1,777 reviews.
When is Extended Stay America - Chicago - O'Hare - Allstate Arena open?
Extended Stay America - Chicago - O'Hare - Allstate Arena is open now. It will close tomorrow at 12:00 a.m.