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Extended Stay America - Chicago - O'Hare - Allstate Arena
- Hotels
- Des Plaines, IL
About this business
Location details
1207 East Touhy Avenue, Des Plaines, IL, 60018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Recommended stay Stayed 2 nights for a weekend seminar. The hotel served it's purpose and having a kitchen to cook in was great.
Business response:
Thank you for taking the time to write a review of your stay. I’m happy to hear that you enjoyed our clean rooms with fully equipped kitchens at a great value. Thank you for choosing Extended Stay Hotels. We look forward to hosting you again in the future.
Nice hotel close to Rivers Casino I came in to a room that was very well set up,however the carpet could've been cleaner. The bed was comfortable and the kitchen had all the benefits of home. Sidenote:The "breakfast"is truly pick up and go.
Business response:
Thank you for the feedback about your stay at our hotel. I am thrilled to read your remarks about the room set-up, comfortable bed and the kitchen being beneficial to you. Still, I am very sorry to hear about the cleanliness of your carpet. Our housekeeping staff has been made aware of this issue and is working to remedy it as soon as possible so it does not affect our future guests. I really appreciate you bringing this to our attention. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you... read more
It was nice room Staff was nice ,room furniture was dirty sofa and chairs other than that it was a nice place to stay
Business response:
Thank you so much for posting a review of our property. I am glad to read that you were pleased with our staff attitude. We appreciate you letting us know that the sofa and recliner need some deep cleaning, that is something we will take care of right away. We are sorry for this issue, but are happy to read that we provided you with great customer service. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
After 2 visits I think... A lot of positives versus other hotels, and one suggestion: -fridge has a freezer, YEA Ice Cream! (but make sure your trays are full, no ice machine) -tv is on a convenient swivel - 4 cup coffee pot with hot pad, YEA! (those single cup machines deliver lukewarm coffee) -room has a real thermostat (a lot of hotels don't) -'just right' clean (doesn't smell too strong) -breakfast in lobby is poor (better to get takeout from nearby IHOP the evening before and heat it in the microwave) -one room had a wa... read more
Business response:
Paul - Thank you for taking the time to write a review of your stay. I am glad to read that you were pleased with all of hotel room amenities we offer as well as the positive suggestions you included in your review. Its great to hear that your overall stay was satisfactory. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
到机场很方便 到机场很方便，有免费的早餐，提供免费的机场到酒店的接送服务
Frequently asked questions about Extended Stay America - Chicago - O'Hare - Allstate Arena
How is Extended Stay America - Chicago - O'Hare - Allstate Arena rated?
Extended Stay America - Chicago - O'Hare - Allstate Arena has a 4.3 star rating with 1,777 reviews.
When is Extended Stay America - Chicago - O'Hare - Allstate Arena open?
Extended Stay America - Chicago - O'Hare - Allstate Arena is open now. It will close tomorrow at 12:00 a.m.