Extended Stay America - Chicago - Romeoville - Bollingbrook

Business response:

Lolita, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management 

Business response:

Steve, thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to share your feedback. We are pleased to know you liked our courteous associates and were overall happy with your stay with us. That being said, we are sorry we missed meeting some of your expectations. Your feedback is of utmost value, and we will use it as a tool to improve ourselves. We hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, Hotel Management 

Business response:

Steve, we appreciate your consistent support of Extended Stay America. It's always a pleasure to see a familiar face and we love having you as a regular guest! Thanks also for taking the time to share your perspective with future guests. Your continued business is the best recommendation there is. Thanks again, we look forward to your next stay! Sincerely, Hotel Management 

Business response:

Thank you for staying at Extended Stay America. We are glad you had a nice time here and that you liked our well-kept property. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

We are so glad you enjoyed your time at Extended Stay America. We couldn't be happier that we were able to impress you with our service and facilities. Thank you for your wonderful review, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America for your stay. We are thrilled to read that you loved your clean & comfortable room and had a great time here. We hope to have the pleasure of hosting you again soon. Sincerely, Hotel Management 

Business response:

Tony, thanks for recommending Extended Stay America to others and rewarding us with your excellent review. It is a pleasure to know you liked our well-maintained property and that our courteous service made for a memorable stay. On behalf of our team, we appreciate you for recognizing our efforts and look forward to serving you and your family again soon. Sincerely, Hotel Management 

Business response:

Vince, thank you for being our guest and letting us know your overall visit was a pleasant one. Although we make every effort to be perfect, sometimes we fall short. We hope you will consider giving us a second chance in the future. Sincerely, Hotel Management