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Extended Stay America - Chicago - Romeoville - Bollingbrook
- Hotels
- Romeoville, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
1225 Lakeview Dr., Romeoville, IL, 60446, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
All the comfort as being at home
Business response:
Taylor, we are delighted you chose to stay at Extended Stay America. We realize we're a home away from home for travelers, so our highest priority is to make sure every guest has a relaxing experience and comfortable accommodations. Thank you for taking the time out of your busy day to recognize our efforts. We hope to have the opportunity to welcome you back. Sincerely, Hotel Management
Disappointed but happy with the people. There were a few things not working in the room. Burners, side door lock, entry lock from time to time, loud refrigerator, an HVAC that needs attention
Business response:
Thank you for choosing us. We are sorry you were inconvenienced by some maintenance issues in your suite. We have immediately discussed this problem with our maintenance team to ensure corrective actions are being taken. We appreciate your feedback and hope to have you stay with us again. Sincerely, Hotel Management
Very good customer service 100%.Good rates and breakfast. Rooms are clean and very comfortable.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Reviews such as yours mean a lot! Thanks again, and we look forward to welcoming you back. Sincerely, Hotel Management
Business response:
Tracey, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Business response:
Daphne, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. It was great to see that you were completely satisfied with your visit. We look forward to welcoming you back soon! Sincerely, Hotel Management
Enjoyable, comfortable and relaxing
Business response:
Geraldine, thank you for reviewing your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score and that you enjoyed your experience with us. We hope to welcome you back soon Sincerely, Hotel Management
A great place to stay. Clean,peaceful, and all around great place to stay.
Business response:
Thank you for being our guest at Extended Stay America. We are thrilled to know you enjoyed your time with us and were impressed with all the aspects of our hotel. It was a pleasure serving you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Okay...for the price The room smelled like someone had been frying something in it, and I have a cold and can barely smell anything...so made me question how clean the room was. There were some dirty dishes sitting outside my room since I got here and stayed all night. Again, made me question if my room had been properly cleaned. The deposit was the cheapest in the area for a dog. The location was okay. The coffee pot doesn’t come with coffee or anything. The front desk person was nice, he gave me some tea since the coffee p... read more
Business response:
Thank you for choosing to stay at our hotel. We are pleased to know you had a pleasant visit. However, we are sorry for the issues you had while being here and regret the inconvenience it caused. We assure you that what you experienced is not acceptable, and we will take immediate action to identify why we failed so we can prevent these issues from occurring again. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Romeoville - Bollingbrook
How is Extended Stay America - Chicago - Romeoville - Bollingbrook rated?
Extended Stay America - Chicago - Romeoville - Bollingbrook has a 4.3 star rating with 814 reviews.
When is Extended Stay America - Chicago - Romeoville - Bollingbrook open?
Extended Stay America - Chicago - Romeoville - Bollingbrook is open now. It will close tomorrow at 12:00 a.m.