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Extended Stay America - Chicago - Romeoville - Bollingbrook
- Hotels
- Romeoville, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
1225 Lakeview Dr., Romeoville, IL, 60446, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Enjoyable, comfortable and relaxing
Business response:
Geraldine, thank you for reviewing your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score and that you enjoyed your experience with us. We hope to welcome you back soon Sincerely, Hotel Management
A great place to stay. Clean,peaceful, and all around great place to stay.
Business response:
Thank you for being our guest at Extended Stay America. We are thrilled to know you enjoyed your time with us and were impressed with all the aspects of our hotel. It was a pleasure serving you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Okay...for the price The room smelled like someone had been frying something in it, and I have a cold and can barely smell anything...so made me question how clean the room was. There were some dirty dishes sitting outside my room since I got here and stayed all night. Again, made me question if my room had been properly cleaned. The deposit was the cheapest in the area for a dog. The location was okay. The coffee pot doesn’t come with coffee or anything. The front desk person was nice, he gave me some tea since the coffee p... read more
Business response:
Thank you for choosing to stay at our hotel. We are pleased to know you had a pleasant visit. However, we are sorry for the issues you had while being here and regret the inconvenience it caused. We assure you that what you experienced is not acceptable, and we will take immediate action to identify why we failed so we can prevent these issues from occurring again. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
2 night work stay This hotel had the basics which is all I needed for my 2 night stay while I was working nearby . The area felt safe and it's location was nice right off of 55. There was a working fan in the bathroom which I always look for . The bed was comfortable and the temperature in the room was pleasant . The 2nd night there were some loud people at midnight but that isn't the hotels fault. It seemed as if most people staying there were like me and just needed a place to come back to and sleep for the night. It was w... read more
Business response:
Thank you for choosing to stay at Extended Stay America. We are delighted to know you were comfortable here and were impressed with the convenience of our central location. It was a pleasure hosting you, and we look forward to seeing you again soon! Sincerely, Hotel Management
Very basic Small room, basic but adequate. The kitchen was okay, but no silverware or glasses unless you asked.
Business response:
Thank you for staying with us and for the feedback. We are happy to know you had an overall nice stay and that we met some of your expectations. However, we are sorry you were unhappy with our hotel policy in regard to kitchenware and regret if any inconvenience caused. Thanks once more for being our guest, and we hope to host you again soon. Sincerely, Hotel Management
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Overbooked Request a kng size bed . Arrived at check in and was given a room. Walked in and found it to be a queens size Question the front desk and they had over booked the night.
Business response:
Thank you for being a guest at our hotel. We are pleased to know you had a pleasant visit. However, we are sorry for the issues you had while being here. We have shared your concerns with our Front Desk team to ensure it never happens again. We hope to have the opportunity to welcome you back soon! Sincerely, Hotel Management
It was nice I will come again! The staff was friendly and the room was very comfortable.
Business response:
Thank you for being our guest and taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We will share your compliments with the team to let them know their efforts are appreciated. Thanks again, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Good experience. Everything was in order and they have coffee!!!
Business response:
Thank you for selecting Extended Stay America for your visit and for sharing your comments. It is a delight to read you had a wonderful stay with us and enjoyed all the aspects of our hotel. We enjoyed having you as our guest and look forward to welcoming you back on a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Romeoville - Bollingbrook
How is Extended Stay America - Chicago - Romeoville - Bollingbrook rated?
Extended Stay America - Chicago - Romeoville - Bollingbrook has a 4.3 star rating with 774 reviews.
When is Extended Stay America - Chicago - Romeoville - Bollingbrook open?
Extended Stay America - Chicago - Romeoville - Bollingbrook is open now. It will close tomorrow at 12:00 a.m.