This profile has been claimed by the business owner or representative.
Extended Stay America - Chicago - Romeoville - Bollingbrook
- Hotels
- Romeoville, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
1225 Lakeview Dr., Romeoville, IL, 60446, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great service The staff was great. Friendly and accomodating. Biggest concern was the AC/Heater unit was LOUD... everytime it kicked in, it sounded like an airplane was landing in my room. Also, the wi-fi only worked on one night of my trip... the second night wouldn't let me connect at all.
Business response:
Jennifer, thank you for the comments regarding your stay at Extended Stay America. We love reading how much you enjoyed our devoted staff. Your feedback in regard to HVAC unit will be shared with our maintenance team. We appreciate you taking the time to share your experience and look forward to seeing you again! Sincerely, Hotel Management
A solid experience The front desk people were fantastic. Very friendly and accomodating. My biggest issue was the noise. I don't know if it was thin walls or poor insulation or what, but every noise from the floor, the lobby, upstairs, outside, nearby, TVs from other rooms, etc. were clearly audible and occassionally startling. In any kind of hotel scenario, this is somewhat expected, but when I can hear every conversation (and not loudly speaking conversations) from rooms no closer than six rooms away, it's a little disturb... read more
Business response:
Jennifer, thank you for reviewing your stay! We’re glad you choose us, and we’re grateful to know how much you enjoyed your stay and our friendly team. We are truly sorry you were disturbed at by noise. We wish we had the opportunity to address the issue while you were here, as we would have done our best to ensure you were comfortable. We appreciate the feedback and hope you will stay with us again. Sincerely, Hotel Management
Relaxing and comfortable. I enjoy the kitchen in the rooms.
Business response:
Steve, thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
All the comfort as being at home
Business response:
Taylor, we are delighted you chose to stay at Extended Stay America. We realize we're a home away from home for travelers, so our highest priority is to make sure every guest has a relaxing experience and comfortable accommodations. Thank you for taking the time out of your busy day to recognize our efforts. We hope to have the opportunity to welcome you back. Sincerely, Hotel Management
Disappointed but happy with the people. There were a few things not working in the room. Burners, side door lock, entry lock from time to time, loud refrigerator, an HVAC that needs attention
Business response:
Thank you for choosing us. We are sorry you were inconvenienced by some maintenance issues in your suite. We have immediately discussed this problem with our maintenance team to ensure corrective actions are being taken. We appreciate your feedback and hope to have you stay with us again. Sincerely, Hotel Management
Very good customer service 100%.Good rates and breakfast. Rooms are clean and very comfortable.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Reviews such as yours mean a lot! Thanks again, and we look forward to welcoming you back. Sincerely, Hotel Management
Business response:
Tracey, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Business response:
Daphne, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. It was great to see that you were completely satisfied with your visit. We look forward to welcoming you back soon! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Romeoville - Bollingbrook
How is Extended Stay America - Chicago - Romeoville - Bollingbrook rated?
Extended Stay America - Chicago - Romeoville - Bollingbrook has a 4.3 star rating with 774 reviews.
When is Extended Stay America - Chicago - Romeoville - Bollingbrook open?
Extended Stay America - Chicago - Romeoville - Bollingbrook is open now. It will close tomorrow at 12:00 a.m.