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Extended Stay America - Chicago - Romeoville - Bollingbrook
- Hotels
- Romeoville, IL
About this business
Location details
1225 Lakeview Dr., Romeoville, IL, 60446, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
exceptional value didn't stay much at hotel had very busy weekend but room was comfortable,clean staff friendly & helpfull overall a very nice time.
"Great room for the money" pleased - got what I paid for.
It was ok... Hotel room was clean and appliances were present, but outdated. TV had static and was bout 19" or so. I guess I expected more from the Extended Stay compared to other ones I stayed at. The foyer looked nice, but the room I stayed in could have used an upgrade on its features.
Great for long stay business travel This was the perfect place for my business trip. The hotel was clean and since I did not need many extras i.e. fitness center, resturant, etc. it was good. My room had a few maintenance issues but for the most part OK. Road traffic is extremely heavy near the hotel and the interstate highway adjacent to my side of the building was very noisy. Soundproofing is something that needs to considered as part of a remodel plan. The hotel is typical of all Extended Stay properties. There is a mixtu... read more
Nice price. This was pretty clean and a good price for a decent room. I'd recommend it for a simple place to stay.
Teach employee how to talk to people
Business response:
Dear Guest, Thank you for your feedback. Providing courteous and professional service is very important to us, and we regret that your experience did not reflect that standard. Your feedback will be shared with our team to ensure proper attention is given to improve the level of service. We hope to have the opportunity to welcome you back for a more pleasant experience. Sincerely, Hotel Management
So of course, I have to be terribly honest. Room was a little dirty, but other than that there was a fire alarm glitch where we had to leave and that just created a host of problems. From retrieving our items from the room, to having to be uploaded and sent somewhere else to finally just going back home.
Business response:
Dear Glen, Thank you for sharing your concern. We truly regret that your stay was disrupted by the fire alarm issue and the challenges that followed. We completely understand how stressful it must have been to gather your belongings and deal with the inconvenience that came afterward. Additionally, we apologize for the cleanliness issue you encountered in your room. Please know that we have addressed these issues with our team to ensure such situations are prevented in the future. We appreciate your patience and understandin... read more
Checking out is a mess but gladly the front desk and manager are very nice but it took longer just to check out
Business response:
Dear Joana, Thank you for taking the time to share your feedback. We are pleased to know that you found our front desk team and manager to be kind and accommodating, though we regret the delay you encountered during the checkout process. We understand how important a smooth departure is, and we will work on making this process more efficient for future visits. We hope to welcome you back again and provide an even better experience from start to finish. Sincerely, Hotel Management
Worse place ever . Please don’t stay in this place it Smells terrible it’s not clean. Worse experience .
Frequently asked questions about Extended Stay America - Chicago - Romeoville - Bollingbrook
How is Extended Stay America - Chicago - Romeoville - Bollingbrook rated?
Extended Stay America - Chicago - Romeoville - Bollingbrook has a 3.5 star rating with 1,322 reviews.
When is Extended Stay America - Chicago - Romeoville - Bollingbrook open?
Extended Stay America - Chicago - Romeoville - Bollingbrook is open now. It will close tomorrow at 12:00 a.m.