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Extended Stay America - Chicago - Schaumburg - Convention Center
- Hotels
- Schaumburg, IL
About this business
Location details
51 E. State Pkwy., Schaumburg, IL, 60173, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Dear Harold, thank you for taking the time to leave this review. We are so pleased to hear that you enjoyed your stay! We always strive to give the best experience possible and are ecstatic to see we hit the mark. We look forward to hosting you for your next visit to the area. Sincerely, Hotel Management
Room smelled of smoke /smoked in(yet the have a signs posted that the will charge 250.00). The desk clerk just came and sprayed air freshner. Another traveler complained of soiled linen. There are 4 Extended Stays in the area and two are bad, this is one of the nad ones. The charge a 150.00 deposit and only 50.00 if you use you credit card(very inconvenient if you dont has access to cash or just dont want your card out there). I can only fault myself as i am usually more selective withmy choices with some Expedia bookings.
Business response:
Dear Devin, We sincerely apologize for the issues you encountered during your stay. We try our best to maintain cleanliness and a fresh environment and regret we did not meet your expectations. We take all feedback seriously and will address these concerns with our respective team members to ensure a pleasant experience for all guests. Additionally, we regret any inconvenience caused by our deposit policy and appreciate your understanding. Your experience does not reflect our commitment to guest satisfaction, and should you ... read more
Business response:
Dear Olu, thank you for sharing your experience with us! We're thrilled to see that you had a positive stay. We look forward to welcoming you back on your next visit! Sincerely, Hotel Management
Great place stay!!! Very comfortable great prices
Business response:
Dear Angel, thank you for taking the time to leave this review. We are so pleased to hear that you enjoyed your stay and took advantage of our affordable pricing! We always strive to give the best experience possible and are ecstatic to see we hit the mark. We look forward to hosting you for your next visit to the area. Sincerely, Hotel Management
Nothing unique..
Business response:
Dear Srinivasu, thank you for taking the time to leave this review. While we appreciate that there were aspects of your stay that you found enjoyable, we hope to provide you with a uniquely positive experience for your next visit. We also always appreciate feedback on how we can improve. We hope to have the opportunity to provide a more positive experience for your next visit. Sincerely, Hotel Management
Business response:
Dear Patrick,, thank you for sharing your experience with us! We're thrilled to see that you had a positive stay with us. We look forward to welcoming you back on your next visit! Sincerely, Hotel Management
Business response:
Dear Ante, thank you for taking the time to leave this review. We are so pleased to hear that you enjoyed your stay enough to warrant a perfect score! We always strive to give the best experience possible and are ecstatic to see we hit the mark. We look forward to hosting you for your next visit to the area. Sincerely, Hotel Management
Business response:
Dear Yuji, thank you for taking the time to leave this review. While it appears you did enjoy certain aspects of your stay, we would love to learn more about how we can improve for the future. We always strive to give the best experience possible and hope to be able to deliver that to you next time. We look forward to hosting you for your next visit to the area. Sincerely, Hotel Management
良かったです
Business response:
Dear Anonymous, thank you for taking the time to leave this review. We are so pleased to hear that you enjoyed your stay! We always strive to give the best experience possible and are ecstatic to see we hit the mark. We look forward to hosting you for your next visit to the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Schaumburg - Convention Center
How is Extended Stay America - Chicago - Schaumburg - Convention Center rated?
Extended Stay America - Chicago - Schaumburg - Convention Center has a 4.1 star rating with 1,096 reviews.
When is Extended Stay America - Chicago - Schaumburg - Convention Center open?
Extended Stay America - Chicago - Schaumburg - Convention Center is open now. It will close tomorrow at 12:00 a.m.