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Extended Stay America - Chicago - Schaumburg - Convention Center
- Hotels
- Schaumburg, IL
About this business
Location details
51 E. State Pkwy., Schaumburg, IL, 60173, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Our room wasn’t that bad but when I checked in there were other guests complaining
Business response:
Dear Katherine, thank you for sharing your feedback. We regret any inconvenience caused by the concerns raised during your check-in. Please be assured that we take all guest feedback seriously and use it to continually improve our services. We hope you enjoyed the remainder of your stay with us and look forward to welcoming you back for a more seamless experience in the future. Sincerely, Hotel Management
Decent and convenient
Business response:
Dear Sara, thank you for taking the time to share your experience with us. We're glad to hear that your stay was satisfactory overall and that you found our property convenient. We look forward to welcoming you back soon. Sincerely, Hotel Management.
Good stay!
Business response:
Dear Joshua, Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are thrilled you enjoyed your stay and found the accommodation excellent. We work hard to provide high service levels, so we will share your compliments with our team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon!Sincerely,Hotel Management
Business response:
Dear Joshua, thank you for your wonderful review! We are thrilled to hear that you had a great experience during your recent stay with us. Our team strives to provide exceptional service and ensure our guests feel comfortable and well taken care of throughout their visit. We look forward to welcoming you back again soon for another enjoyable stay! Sincerely, Hotel Management
Was ok better then most places
Business response:
Dear Torrey, Thank you for being our guest and for taking the time to review your experience. We are thrilled you enjoyed your stay and found better accommodation than most places. We work hard to provide high service levels, so we will share your compliments with our team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon!Sincerely,Hotel Management
Business response:
Dear Joseph, thank you for your feedback regarding your recent stay with us. We appreciate your candid assessment of your experience. We are committed to continuously improving our services and facilities, and your input helps us to identify areas where we can enhance our guest experience. If there are specific aspects you feel we could have improved upon, please do not hesitate to reach out to us directly. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.
Business response:
Dear Carlos Daniel, thank you for taking the time to share your experience with us. We're glad to hear that your stay was satisfactory overall. If there are any specific areas where we can improve to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon. Sincerely, Hotel Management.
Business response:
Dear Prashant, thank you for sharing your experience with us! We're thrilled to see that you had a positive stay with us. We look forward to welcoming you back on your next visit! Sincerely, Hotel Management
It was a decent room. Everything worked. It could have used a heavier comforter or a blanket. It was just a top sheet and thin cover. Still looking to get my $50 deposit back in case there was anything wrong with the room after my check out
Business response:
Dear Anonymous, we appreciate your feedback and are delighted to hear that you found your room satisfactory overall with everything in working order. We apologize for any inconvenience regarding the bedding and will certainly take your suggestion into consideration for future improvements. Please be advised that your deposit takes at least 3 to 5 business days to return to your bank. We hope to welcome you back for an even more comfortable stay in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Schaumburg - Convention Center
How is Extended Stay America - Chicago - Schaumburg - Convention Center rated?
Extended Stay America - Chicago - Schaumburg - Convention Center has a 4.1 star rating with 1,096 reviews.
When is Extended Stay America - Chicago - Schaumburg - Convention Center open?
Extended Stay America - Chicago - Schaumburg - Convention Center is open now. It will close tomorrow at 12:00 a.m.