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Extended Stay America - Chicago - Schaumburg - Convention Center
- Hotels
- Schaumburg, IL
About this business
Location details
51 E. State Pkwy., Schaumburg, IL, 60173, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Excellent Except for 1 thing. The TV totally sucks some off brand made in china and the remote only clicks up and down, no mute, no sound adjustment, and no closed caption which is required by federal law.
Business response:
Dear Sunil,Thank you so much for your fantastic rating. We look forward to welcoming you back again soon.
The rooms were dirty, the beds are uncomfortable, and the heaters in most rooms are out of service. Very limited breakfast options- good for the price, but nothing exceptional!
Business response:
Dear Trista, Thank you for choosing us. We are glad you enjoyed the reasonable price. However, we take all critiques seriously and use them as motivation to improve our guest experience. We know that this stay may not have been the best, but we are hopeful for another opportunity to welcome you back for the exceptional hospitality for which we are known. Sincerely,Hotel Management
Typical Extended Stay America This was a typical stay like any other Extended Stay America.. for us it was apleasant stay. But pet owners need to check with them about their pet policies.. they had a sign saying cats not allowed. Also they may not be very accommodating for late/early check in/check out.
Business response:
Dear Niharika, Thank you for choosing to stay at Extended Stay America and for taking the time to share your review. We are pleased that you had a pleasant stay except for a few issues. Our team always appreciates knowing where we can redirect our focus to strengthen our hospitality efforts, so we are grateful for each of your comments. We enjoyed having you as our guest and hope for the opportunity to host your future visits.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Schaumburg - Convention Center
How is Extended Stay America - Chicago - Schaumburg - Convention Center rated?
Extended Stay America - Chicago - Schaumburg - Convention Center has a 4.1 star rating with 1,150 reviews.
When is Extended Stay America - Chicago - Schaumburg - Convention Center open?
Extended Stay America - Chicago - Schaumburg - Convention Center is open now. It will close tomorrow at 12:00 a.m.