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Extended Stay America - Chicago - Schaumburg - Convention Center
- Hotels
- Schaumburg, IL
About this business
Location details
51 E. State Pkwy., Schaumburg, IL, 60173, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very nice stay.. clean quiet comfortable
Homie
Business response:
Dear CLINT, Thank you for your recent stay at Extended Stay America and for reviewing our hotel service. Our staff works hard to ensure each guest has a great experience, so it makes us happy to know you enjoyed your home-like stay. Once again, we look forward to seeing you again soon!Sincerely,Hotel Management
Real nice
You get what you pay for Check in was after midnight so I knew it might be a little more difficult. The hotel employee was very friendly. The computer “crashed” during check in and caused a delay. The hotel was somewhat dirty. The rooms smelled of smoke and cigarettes.
Business response:
Thank you for taking the time to tell us about your experience.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. We hope that you will give us the opportunity to serve to you in the future.
The room itself was decent for its affordable price. However, the cleanliness of the hotel was awful. It seemed as though the cleaning staff brought fresh towels to our room and made the bed prior to our arrival, but the rest of the room was very dirty, particularly the bathroom.
Business response:
Dear Ryan, Thank you for taking the time to review our hotel. We were disappointed to read about the issues you encountered with your room, and we sincerely apologize for not meeting your expectations. This has been addressed, and we are very grateful for your patience. All of our associates are committed to providing the most comfortable accommodations, and we hope we have the opportunity to demonstrate this to you on a future visit.Sincerely,Hotel Management
Room need to be updated Cabinet broken TV does not work they place another tv on the table Cleaning crew keep opening doors forcing me to check out early Did not let me sleep in my last day
Business response:
Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Chicago - Schaumburg - Convention Center takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have ac... read more
Everything is good
Business response:
Dear Akhmedjanov, Thank you for posting such excellent feedback about Extended Stay America on behalf of our entire team. We are delighted you thoroughly enjoyed your stay. It was such a pleasure hosting your visit, and we hope to have the honor of doing so again soon.Sincerely,Hotel Management
Good
Business response:
Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Chicago - Schaumburg - Convention Center takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have ac... read more
Frequently asked questions about Extended Stay America - Chicago - Schaumburg - Convention Center
How is Extended Stay America - Chicago - Schaumburg - Convention Center rated?
Extended Stay America - Chicago - Schaumburg - Convention Center has a 4.1 star rating with 1,096 reviews.
When is Extended Stay America - Chicago - Schaumburg - Convention Center open?
Extended Stay America - Chicago - Schaumburg - Convention Center is open now. It will close tomorrow at 12:00 a.m.