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Extended Stay America - Chicago - Schaumburg - Convention Center
- Hotels
- Schaumburg, IL
About this business
Location details
51 E. State Pkwy., Schaumburg, IL, 60173, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Este hotel me gusto mucho
Business response:
Dear Amada, Thank you for giving us an excellent rating. We are happy to know that we were able to surpass your expectations and provide you with a pleasant stay. At Extended Stay America, we take pride in offering top-notch service and amenities that cater to the needs of every traveler. We value your business and look forward to serving you again in the near future.Sincerely,Hotel Management
Business response:
Hello Mike, Thank you for rating your experience with us. We are sorry to see we did not provide the level of stay we strive for. We hope to have the opportunity to improve on that in the future. - Extended Stay America Suites Chicago Schaumburg Conv Center
Excellent Except for 1 thing. The TV totally sucks some off brand made in china and the remote only clicks up and down, no mute, no sound adjustment, and no closed caption which is required by federal law.
Business response:
Dear Sunil,Thank you so much for your fantastic rating. We look forward to welcoming you back again soon.
Haven’t gotten my deposit back even though I was told I would get it back at check out
Business response:
Dear Manuel, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.Sincerely,Hotel Management
The rooms were dirty, the beds are uncomfortable, and the heaters in most rooms are out of service. Very limited breakfast options- good for the price, but nothing exceptional!
Business response:
Dear Trista, Thank you for choosing us. We are glad you enjoyed the reasonable price. However, we take all critiques seriously and use them as motivation to improve our guest experience. We know that this stay may not have been the best, but we are hopeful for another opportunity to welcome you back for the exceptional hospitality for which we are known. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Schaumburg - Convention Center
How is Extended Stay America - Chicago - Schaumburg - Convention Center rated?
Extended Stay America - Chicago - Schaumburg - Convention Center has a 2.9 star rating with 2,223 reviews.
When is Extended Stay America - Chicago - Schaumburg - Convention Center open?
Extended Stay America - Chicago - Schaumburg - Convention Center is open now. It will close tomorrow at 12:00 a.m.