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Extended Stay America - Chicago - Schaumburg - Convention Center
- Hotels
- Schaumburg, IL
About this business
Location details
51 E. State Pkwy., Schaumburg, IL, 60173, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No warm comforter- no phone charging spot, all new employees
Business response:
Dear Michael, thank you for your feedback and for being our guest. Please accept our apologies for not meeting your expectations. We strive to provide outstanding hospitality to all our guests; therefore, we truly regret that this was not your experience. Your feedback is important to us, and we will use it to improve our services. We are truly sorry and hope you will consider giving us a second chance in the future.Sincerely,Hotel Management
Room had a tv that didn't work, moved to another room.
Hotel was a little outdated by front desk staff was very nice
Business response:
Dear Theresa, thank you for choosing to stay at Extended Stay America. We are glad you had a pleasant stay and enjoyed our warm hospitality. We will surely share your compliment with our staff. Your observation regarding our property is being discussed with our Brand Leaders, who are finalizing our hotel's future refresh. We hope to host your next visit when your travels bring you to this city.Sincerely,Hotel Management
Service was great. Hotel is very dated though. Carpet in room was stained and dirty. Breakfast was non existent.
clean, quiet, have fridge, but the stove is not working. better to include hair dryer and pot for boiling water
Business response:
Dear Tak, it was a pleasure to read your review of Extended Stay America. We are delighted to know that we were able to provide you with a comfortable and quiet stay. We also have hairdryers and certain complimentary toiletries available at the front desk for our guests who need them. Please know our front desk is always available and happy to help make your stay as comfortable as possible. We hope to be your hotel of choice whenever you visit the city.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Schaumburg - Convention Center
How is Extended Stay America - Chicago - Schaumburg - Convention Center rated?
Extended Stay America - Chicago - Schaumburg - Convention Center has a 4.1 star rating with 1,150 reviews.
When is Extended Stay America - Chicago - Schaumburg - Convention Center open?
Extended Stay America - Chicago - Schaumburg - Convention Center is open now. It will close tomorrow at 12:00 a.m.