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Extended Stay America - Chicago - Schaumburg - Convention Center
- Hotels
- Schaumburg, IL
About this business
Location details
51 E. State Pkwy., Schaumburg, IL, 60173, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Crampt room no moveablity The room was so crowded that no room to get between bed and ac unit…was aweful tight and ackward placement of tv….wasnt the room i expected….
Business response:
Dear william, Thank you for evaluating your recent stay; your comments are valuable to us. Our team strives to ensure an exceptional experience for each guest. Therefore, we are disappointed that your room did not meet your expectations. We appreciate you bringing these observations to our attention. Feedback like yours helps us as we strive to provide complete guest satisfaction. We hope you revisit so we can show you all the beautiful aspects of our hotel that make us a great choice when visiting the city.Sincerely,Hotel M... read more
Nice staff
The staff was very friendly
Business response:
Dear Luis, it is always very encouraging to see such positive scores concerning your recent experience at Extended Stay America. It is lovely to know that your interactions with our staff have been exceptional. We will certainly share your words of appreciation with them. We hope to welcome you back soon.Sincerely,Hotel Management
OK I was disappointed that there were no kitchen items in room. I had to go to the desk and ask for them. The bed and pillow were awesome. A pleasant surprise. The carpet was pretty threadbare but clean. The window was broken and taped up. Judging from the tape it had been broken for a while. The fellow on duty when I arrived had no knowledge of the area and could not direct me to any restaurants.
Business response:
Dear Gary, Thank you for taking the time to leave feedback regarding your visit. Please know we are committed to providing the highest hospitality level for every guest; therefore, we hope you will accept our apologies that this was not your experience. Your concerns are being shared with the appropriate individuals, and we hope you will consider giving us another chance to provide you with the perfect stay you deserve.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Schaumburg - Convention Center
How is Extended Stay America - Chicago - Schaumburg - Convention Center rated?
Extended Stay America - Chicago - Schaumburg - Convention Center has a 4.1 star rating with 1,150 reviews.
When is Extended Stay America - Chicago - Schaumburg - Convention Center open?
Extended Stay America - Chicago - Schaumburg - Convention Center is open now. It will close tomorrow at 12:00 a.m.