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Extended Stay America - Chicago - Schaumburg - Convention Center
- Hotels
- Schaumburg, IL
About this business
Location details
51 E. State Pkwy., Schaumburg, IL, 60173, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I will be back again!!!
Great stay for the money Great stay gor the money: Comfy bed, mostly clean in the room, and the maintenace man came to our room and fixed a few things in tge bathroom. Much appreciated!!! Friendly and helpful staff!
Business response:
Dear David, it was a pleasure to read your fantastic review about Extended Stay America. We strive to provide every guest with outstanding hospitality, and your compliments encourage all of us. Thank you for the recommendation to future guests. We hope to be your hotel of choice every time you visit. Sincerely, Hotel Management
Spend the extra to stay somewhere else Ive never been asked to clean my own room and remove trash to dumpster and pull the linens! Not overly clean and cleaning sponges left in our shower!
Business response:
Dear Guest, thank you very much for posting a review of your stay. It is nice to read that we met most of your expectations. However, we do apologize for the issues you had with your room. We have shared your comments with our housekeeping staff and want to thank you for this valuable feedback. We look forward to having you stay with us again. Sincerely, Hotel Management
Very great stay. I love the room
It said breakfast included, breakfast was coffee, tea and juice. Not satisfying. Mold in the bathtub. Old sheets on the pull out couch. One room didnt had a mattress on the pull out couch. Receptionist figured it out with the mattress and gave us new sheets.
Business response:
Dear Alexandra, we appreciate you being our guest and are glad to see you had a pleasant stay at Extended Stay America. We have noted and discussed your feedback with our housekeeping team to ensure all rooms are thoroughly inspected before allocating them to future guests. Also, your comments about the breakfast are shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. Thank you again for your feedback. We look forward to welcoming you again as we are confident to p... read more
Frequently asked questions about Extended Stay America - Chicago - Schaumburg - Convention Center
How is Extended Stay America - Chicago - Schaumburg - Convention Center rated?
Extended Stay America - Chicago - Schaumburg - Convention Center has a 4.1 star rating with 1,096 reviews.
When is Extended Stay America - Chicago - Schaumburg - Convention Center open?
Extended Stay America - Chicago - Schaumburg - Convention Center is open now. It will close tomorrow at 12:00 a.m.