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Extended Stay America - Chicago - Schaumburg - Convention Center
- Hotels
- Schaumburg, IL
About this business
Location details
51 E. State Pkwy., Schaumburg, IL, 60173, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was an ok stay. It was “clean” but not comfortable
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
My door didn’t lock. Tub seemed beat up. The clogger for the tub was disconnected and resting on the Corner of the tub. One towel seemed like it had been lightly used already. And my suite door didn’t lock.
Business response:
Thank you for being our guest. We are sorry for the issues you encountered in your suite and regret the inconvenience it caused. Your concerns will be shared with the appropriate team to ensure a better experience going forward. We value your feedback and hope you will reconsider staying with us again in the future. Sincerely, Hotel Management
Kristin and Benjamin at the front desk are awesome. They gave great customer service and made us feel welcomed👍
Business response:
Thank you for reviewing your stay at Extended Stay America. We are delighted to read that Kristin and Benjamin went a step beyond to make your stay more comfortable. Your compliments will surely be shared with them. We enjoyed having you as our guest and hope to have the opportunity to welcome back on a future visit. Sincerely, Hotel Management
Amazing Wonderful
Business response:
Thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Nothing fancy to write about, it’s just simply a quick fix
Business response:
Ann, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Schaumburg - Convention Center
How is Extended Stay America - Chicago - Schaumburg - Convention Center rated?
Extended Stay America - Chicago - Schaumburg - Convention Center has a 4.1 star rating with 1,096 reviews.
When is Extended Stay America - Chicago - Schaumburg - Convention Center open?
Extended Stay America - Chicago - Schaumburg - Convention Center is open now. It will close tomorrow at 12:00 a.m.