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Extended Stay America - Chicago - Schaumburg - Convention Center
- Hotels
- Schaumburg, IL
About this business
Location details
51 E. State Pkwy., Schaumburg, IL, 60173, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
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Business response:
Michael, thank you for choosing Extended Stay America and for the excellent rating. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Great, couldn't fault anything at all
Friendly staff great service just couldn't get room booked
Business response:
Thank you for choosing our hotel and taking the time to share your review. While we are glad you were pleased with our hospitality, we are sorry for the minor inconvenience caused with your reserved room. We have shared your feedback with the appropriate team to ensure we are more diligent during such situations as we advance. We are grateful for your patience and understanding. We hope that the remainder of your stay made up for the inconveniences caused, and we look forward to welcoming you back for the seamless experience... read more
Nice for rhe price
Business response:
Latonia, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
The room was clean, the kitchenette was ok, didnt have a coffee pot or toaster, only one range worked in the kitchen...overall had a good nights rest. it was quiet.
Business response:
Triniece, thank you for posting a review of your recent stay. We are glad you liked some aspects of our hotel, and overall, your stay was enjoyable. However, we are sorry for not meeting all of your expectations. We hope you will give us a chance to provide you with the flawless stay you deserve on a future visit. Thank you again for your feedback. Sincerely, Hotel Management
They need to take off the website that there is breakfast because there isn't. Stained carpets and funky hallway smell. kitchenette and beds were nice
Business response:
John, thank you for your candid review. We apologize for the concerns you had due to the carpet in your room; thank you for bringing this to our attention. In the future, please know our front desk is always available to make the most of your visit. We would have loved to resolve this while you were here. We are glad that you enjoyed other aspects of our hotel, including our bedding. Hopefully we will have the opportunity to make it up to you on a future visit. Thank you again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Schaumburg - Convention Center
How is Extended Stay America - Chicago - Schaumburg - Convention Center rated?
Extended Stay America - Chicago - Schaumburg - Convention Center has a 2.9 star rating with 2,190 reviews.
When is Extended Stay America - Chicago - Schaumburg - Convention Center open?
Extended Stay America - Chicago - Schaumburg - Convention Center is open now. It will close tomorrow at 12:00 a.m.